Facilities Maintenance Operative

Kingston University Service Company Ltd; City Of London; On-site; GBP 35,000; Full time

Job summary

A leading educational service provider in the UK is seeking a Facilities Maintenance Operative to support campus operations. The role involves carrying out preventive maintenance, responding to urgent repairs, and delivering excellent customer service. Candidates should have experience in general maintenance and possess strong communication skills. Join a friendly team at Kingston University and enjoy a varied workload with opportunities for skill development.

Benefits

Excellent benefits

Opportunities to develop skills

Friendly team environment

Qualifications

• Proven experience in general maintenance or as a semi-skilled tradesperson.
• Good IT skills, able to use facility management systems and mobile devices.
• Confidence working with portable tools, small plant, ladders, and equipment.

Responsibilities

• Carrying out planned preventive maintenance (PPMs) and regular building inspections.
• Responding to reactive maintenance issues like plumbing, electrical, and minor repair works.
• Delivering excellent customer service to students and staff.

Skills

General maintenance experience

Carpentry skills

Plumbing skills

Painting skills

Customer service skills

Communication skills

Health & Safety awareness

Education

Full UK driving licence

Job description

Facilities Maintenance Operative

Location: Knights Park, KT1 2QJ

Salary: £34,140 per annum + Excellent Benefits!

Contract: Full-time, Permanent

Hours: 37 per week, Monday-Friday

Kingston University Services Company (KUSCO) provides a comprehensive repair and maintenance service across Kingston University sites, helping to ensure the smooth running of our campuses, facilities, and equipment.

We're looking for a Facilities Maintenance Operative to join our team at Knights Park.

This is a varied role where no two days are the same - you'll be involved in everything from planned maintenance to urgent repairs, as well as supporting campus activities and events.

What you'll be doing

• Carrying out planned preventive maintenance (PPMs) and regular building inspections.
• Responding to reactive maintenance issues, such as plumbing, electrical, and minor repair works.
• Fixing and maintaining facilities (e.g., lamp changes, unblocking sinks/toilets, fixing taps, minor carpentry, painting, decorating).
• Using mechanical knowledge to troubleshoot systems, interpret building drawings, and support technical issues.
• Managing equipment, tools, and stock relevant to your role.
• Providing monthly maintenance reports and meeting with your supervisor for updates.
• Delivering excellent customer service to students and staff.
• You'll also occasionally support non-maintenance activities (training provided), such as:
• Assisting with fire alarm response and investigations.
• Locking and unlocking buildings.
• Supporting the Knights Park Flood Defence Team.
• Helping with campus events, exhibitions, and degree shows.

What we're looking for

• Proven experience in general maintenance or as a semi-skilled tradesperson.
• A broad knowledge of building maintenance and engineering services.
• Hands-on skills in carpentry, plumbing, painting, and general repairs.
• Experience completing PPMs and handling reactive maintenance.
• Confidence working with portable tools, small plant, ladders, and equipment.
• Health & Safety awareness, with the ability to work safely at heights.
• Good IT skills, able to use facility management systems and mobile devices.
• Strong communication skills – both written and verbal.
• A flexible, team-oriented approach with the ability to work independently when needed.

It's essential that you have:
Full UK driving licence

It would be great if you had:
IOSH qualification
Knowledge of permit-to-work systems
Experience in a commercial or campus environment

Why join us

This is a hands-on, rewarding role where your work directly supports the student and staff experience at Kingston University.
You'll join a friendly team, enjoy a varied workload, and have opportunities to develop your skills further.

If you have the experience and enthusiasm to make a difference in this role, apply today!
No agencies please