Facilities Coordinater

Sodexo; Bracknell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facilities management company in Bracknell is seeking a proactive Facilities Coordinator to oversee meetings and events. Responsibilities include ensuring service quality, managing safety protocols, and acting as the primary contact in the Site Manager's absence. Candidates should hold a valid SIA licence and possess strong customer service skills. The role provides various employee benefits and a commitment to mental health support.

Benefits

Mental health and well-being support

Employee Assistance Program

24-hour virtual GP Service

Sodexo Discounts Scheme

Mercer Aspire Pension Plan

Learning and development tools

Bike to Work Scheme

Qualifications

• Valid SIA licence is essential.
• Previous experience in a corporate or pharmaceutical environment is preferred.
• Good understanding of safety requirements is advantageous.

Responsibilities

• Manage meetings, events, and hospitality services.
• Triage helpdesk tickets and manage facilities-related enquiries.
• Serve as site safety champion and log safety reports.

Skills

Customer-facing experience

IT system proficiency (Microsoft Teams, Excel, Word)

Understanding of security protocols

Education

SIA licence

IOSH qualification

Job description

• Monday to Friday
• £13.00 per hour
• 40 hours per week
• 07:00am till 3:30pm
• Free onsite parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isRG12 1PU

Job Introduction

Sodexo is seeking a proactive and organised Facilities Coordinator to act as the main point of contact for all meetings and events on site, ensuring a smooth and professional experience for clients, colleagues, and visitors. In this key role, you will uphold all Client and Company security processes, deputise for the Building Services Manager in their absence, and provide support with a range of ad-hoc operational duties. Flexibility is essential, as you will also assist and provide cover at Lilly House when required. This is an excellent opportunity for a motivated individual who thrives in a fast-paced environment and is committed to delivering exceptional service.

What you'll do:

• Deliver a high-quality service to all customers by managing meetings, events, hospitality set-ups, visitor coordination, furniture moves, catering arrangements, and gathering service feedback.
• Triage helpdesk tickets, manage facilities-related enquiries, support Maximo work orders, assist with stock control, ordering, parcel handling, courier communication, and general site administration.
• Act as the main point of contact in the Site Manager's absence, deputising to ensure all site processes are covered, supporting with PO creation, invoice trading, and supervising contractors.
• Serve as site safety champion, participate in safety calls, log safety reports, support CCTV monitoring, access control, incident reporting, and ensure compliance with Sodexo and client policies.
• Act as superuser for document catalogues, SEMS, and DMS folders, oversee archiving processes, maintain retention protocols, and ensure compliance documents are accurate and up to date.
• Provide cover for Lilly House onsite or remotely, support regional management with reports and presentations, and complete additional reasonable tasks to maintain smooth operations.

What you'll bring:

• A valid SIA licence is essential.
• IOSH qualification is highly desirable.
• Previous experience within a corporate or pharmaceutical environment is preferred.
• Strong customer-facing experience, ideally within events or hospitality.
• Confident in using IT systems including Microsoft Teams, Excel, Word and related applications.
• Good understanding of security protocols and safety requirements is advantageous.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.Inaddition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and well-being support.
• An Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related issues or personal issues such as bereavement.
• Access to a 24-hour virtual GP Service
• The Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo!