F&B Attendant

Royal Lancaster London; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hotel is seeking a passionate Casual F&B Attendant to join their Events Department in London. This role involves delivering outstanding service and creating memorable moments for guests. Enjoy fantastic benefits like meal discounts, a pension scheme, and a supportive working environment.

Benefits

Pension scheme with company contributions

50% discount in restaurants and Spa’s

Employee Assistance Programme

Complimentary laundry

Free meals on duty

Employee recognition schemes

Qualifications

• Passionate about delivering five-star service.
• Ability to work in a diverse team environment.

Responsibilities

• Assisting during setup of rooms, lunches, dinners, and bars.
• Greeting and serving guests during drink receptions and table service.
• Monitoring the quality of service to ensure high standards.

Skills

Positive energy

Customer service

Team collaboration

Job description

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Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual F&B Attendant at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater, and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Casual F&B Attendant are:

Salary: £ per hour + service charge

• Pension scheme with company contributions
• 50% discount in all our restaurants and Spa’s across our properties
• Team member and Friends & Family rates across our properties
• Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing
• Complimentary laundry
• Free meals on duty
• Recommend a Friend incentive
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual F&B Attendant to join our Events Department on a casual basis, with an immediate start, to deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Casual F&B Attendant, your main duties and expectations will include:

• Being in correct uniform and ready to work at least 15 minutes before the shift begins.
• Assisting during setup of rooms, lunches, dinners, and bars.
• Greeting and receiving guests during drinks receptions, bar service, and table service.
• Serving Food & Beverage to guests.
• Monitoring the quality of food and beverage service to ensure high standards.
• Demonstrating ‘We Always Care’ values at every service point.

You will work hours according to your availability and business needs; just notify your manager to schedule your shifts accordingly.

We are …

• One of the happiest hotels in London
• Hoteliers’ Charter Approved
• Preferred Hotels & Resorts member

We are more concerned with what’s in the glass, not whether it’s half full or empty. If you feel this Casual F&B Attendant role is for you, come and pour some happiness into your life by joining our award-winning family today!

All applicants must be legally eligible to work in the UK