F&B ASSISTANT

Leonardo Hotels UK & Ireland; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in the United Kingdom is seeking a Food and Beverage Assistant to enhance guest experiences in a vibrant restaurant and bar setting. The ideal candidate will bring a warm personality, positive energy, and a can-do attitude. Join a team that values hospitality and offers career development and training opportunities.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing job-related training programmes

Qualifications

• Be yourself and share your positive energy with guests and the team.
• Ensure guests have a great experience and a desire to return.
• Confidently engage with guests.

Responsibilities

• Deliver first-class hospitality in the restaurant and bar.
• Be a face of the hotel.
• Be part of a vibrant team.

Skills

Positive energy

Confident communication

Can-do attitude

Job description

Overview

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. You’ll be stepping into a busy role as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan that city break you’ve been dreaming of
• Company-wide recognition scheme: earn vouchers for being your fabulous self
• Meals on duty
• Talent referral scheme: earn a bonus for recommending a friend to join us
• Regular celebrations and events, including Thank You Week and the Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Ideal candidate

• Be yourself!
• Share your positive energy with guests and your team
• Ensure guests have a great experience in our restaurant and bar, and leave with a desire to return
• Have a can-do attitude
• Be confident in speaking with guests and the team

Why join us?

We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. We value hard work and pace, and support you to stay at the top of your game as a Hospitality professional. Our GROWonline learning portal provides knowledge and skills development, with regular coaching and training from your manager. Our Learning Bites, Come Join Us Guest Care training, and Wellness webinars help your progress with us. With support on tap, practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and, as one of the fastest growing hotel groups, have plans for major expansion in the coming years; there’s never been a more exciting time to come join us.

About Leonardo Hotel Newcastle

If you’re looking for a hotel in Newcastle that combines a convenient city centre location with comfortable surroundings, Leonardo Hotel Newcastle is for you. Step into the hotel lobby and you’ll be greeted at elegant reception counters with iconic shots of the city’s skyline. After check-in, you can head to your spacious room, or toast your arrival at the stylish hotel bar. Enjoy a Newcastle Brown Ale on comfortable seating while you admire the Tyne river print on the feature wall.

Later, after a day exploring the city’s cultural and sporting highlights, you’ll return to a comfortable bed with a hearty breakfast in the morning. Whether you’re visiting the Toon for a weekend, on business, or with friends, Leonardo Hotel Newcastle makes an ideal home from home in the city.

About Leonardo Hotels

At Leonardo Hotels, our vision is to be the first choice for everyone who values genuine hospitality. We are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels in the UK & Ireland, and, since opening our first hotel in Ireland in 1993, we have grown to around 4,000 employees with multiple brands. We are a dynamic, innovative, and fast-growing company.

As an employer we emphasise career development and recruit our operations team members for personality—it's about how you interact with others and demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. Each team member is valued and respected for who you are. All roles involve customer interaction, variety, and a fun, friendly working environment. We encourage participation in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer employee benefits, including discounts on overnight stays and performance-based rewards via our Leo Points system, which can include vouchers or a well-deserved day off.