Extra Care Scheme Manager (B120TA)

Care Quality Services; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading care provider in the United Kingdom is seeking an experienced Extra Care Scheme Manager to oversee care services, manage staff, and ensure person-centred support for residents. The role involves liaising with social services and health authorities while managing budgets and care plans. Ideal candidates will demonstrate leadership skills and a clear understanding of older people's needs. The company promotes diversity and inclusion, making it a supportive work environment. Compensation starts at £28,000.

Qualifications

• Understanding the needs of older people and the purpose of Extra Care Housing.
• Knowledge of managing good practice in an Extra Care Scheme setting and supervising medication.
• Successful leadership of care and support services.

Responsibilities

• Manage the overall setting and ensure robust care plans.
• Liaise with social services and health authorities.
• Responsible for budget management of profit and loss.

Skills

Understanding the needs of older people

Knowledge of managing good practice in Extra Care Scheme

Successful leadership of care and support services

Ability to report and produce reports accurately

Ability to lead a team working shift patterns

Job description

Role

Extra Care Scheme Manager (B120TA)

The Extra Care Scheme Manager is responsible for the on-site care and support services delivered within the scheme 24 hours per day. This role involves effectively leading, managing and supporting a team of senior care workers and support staff to deliver reliable and responsive person-centred care and support to residents, promoting their independence, security and wellbeing in partnership with the on-site Housing Provider team, the Local Authority and third sector organisations.

Key Responsibilities

• To manage the overall setting.
• Ensure robust, person-centred care plans are in place, allowing staff to deliver agreed outcomes.
• Regular liaison with social workers, social services, commissioners, health authorities, District Nurses, voluntary organisations and any other professionals involved in the integration of the service.
• Responsible for the budget management of your own profit and loss report.
• Lead investigations into complaints and/or safeguarding concerns or incidents, ensuring responses are in line with service level agreements (SLA).
• Manage, support and develop staff through care coaching, inductions, training, personal development reviews and mentoring.
• Produce, monitor, review and report KPIs in line with company and local authority contractual requirements.
• Attend allocation / panel meetings with the Housing Manager, make recommendations and offers to potential residents while achieving a balanced community of care and support needs.
• Take responsibility for the Business Continuity Plan, working with the Housing Provider on fire evacuation and emergency planning.
• Work collaboratively with the Housing Provider to provide a wide range of activities and encourage participation.
• Liaise with health services to administer, record and supervise medication in accordance with policies and procedures.
• Provide direct care and support to residents in emergency situations where appropriate.
• Maintain close and effective communication with all relevant stakeholders, including professionals, care workers, families and advocates.
• Attend one-to-one supervision meetings, staff and team meetings, and training sessions when required, including off-site sessions.

Qualifications and Experience

• Understanding the needs of older people and the purpose of Extra Care Housing.
• Knowledge of managing good practice and innovation in an Extra Care Scheme setting and supervising medication.
• Successful leadership of care and support services.
• Ability to accurately report, produce reports and meet deadlines in accordance with contractual and regulatory obligations.
• Ability to lead a varied team of staff working shift patterns, adhering to and maintaining accurate and safe staffing levels in line with contractual and company requirements.

Desirable

• Experience planning staff rotas using a rostering system.
• Previous experience managing on-site care and support within an Extra Care setting.

Whats it like to be part of the Cera Team?

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.

Compensation details

£28,000