External Account Manager

Tarmac Trading Limited; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A construction materials company is seeking an experienced External Account Manager to maintain key accounts, drive profitability, and implement strategies to accomplish financial targets. The role involves building strong client relationships and delivering value-added products while supporting senior management. Applicants should have a solid track record in account management and strong commercial acumen, alongside excellent negotiation skills. A culture prioritizing employee development and engagement is strongly emphasized.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts on retailers and holidays

Employee Assistance helpline

Training and development opportunities

Qualifications

• Proven track record of adding value and managing customer accounts.
• Excellent influencing, negotiation, and change management skills.
• Understanding of regional markets and competitive landscapes.

Responsibilities

• Implementing Account Portfolio strategy.
• Delivering financial targets as set by management.
• Building and maintaining client relationships.

Skills

Account management

Commercial understanding

Influencing and negotiation skills

Cross-functional collaboration

Drive and determination

Job description

As an External Account Manager, you'll be responsible for maintaining price, volume, and profitability for key accounts within Asphalt. You'll work closely with internal teams and customers to ensure account requirements are met, while driving growth and promoting value-added products., Your day-to-day responsibilities will include:

• Implementing Account Portfolio strategy
• Delivering financial targets as set by Business Unit (BU) and Regional management
• Achieving required Customer Account targets on a monthly and annual basis
• Delivering Value Added Product targets as set by BU and Regional management
• Supporting Major Project Managers in delivery of regional major/significant bid and tender processes
• Building and maintaining strong client relationships and identifying new opportunities
• Ensuring customer portfolio satisfaction measures are consistently exceeded
• Completing account plans to a high standard and clearly identifying customer objectives
• Supporting senior management in improving OTIF (On Time In Full) performance
  Are you an experienced and driven professional looking to take the next step in your career? Join our team as an External Account Manager - Asphalt, where your expertise will help shape customer relationships and deliver exceptional results., We're seeking someone who can demonstrate:
• A proven track record of adding value and managing customer accounts
• Strong commercial understanding and ability to work cross-functionally
• Experience using commercial tools and forecasts
• Excellent influencing, negotiation, and change management skills
• Understanding of regional markets and competitive landscapes
• High level of drive and determination
• Ability to identify customer needs and build comprehensive solutions
• Formal qualifications are not essential, but relevant experience is required.
• Communicates effectively
• Demonstrates resilience
• Manages conflict
• Values differences
• Drives results
• Optimises work
• Assumes accountability
• Makes quality decisions
  Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:
• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities
• Ready to build your future?