Expression of Interest Adviser

Seetec; Basildon; On-site; GBP 26,000 - 28,000; Full time

Job summary

A community-focused organisation in Basildon is looking for a proactive Expression of Interest Adviser. This role involves being the first point of contact for individuals seeking employment support, conducting assessments, and building relationships with community organisations. Ideal candidates have experience with complex needs and a strong knowledge of the local labour market. The position offers a competitive salary of £26,000 - £28,000 and various employee benefits.

Benefits

25 days annual leave

Company Pension Scheme

Health Insurance Allowance

Annual Pay Review

Qualifications

• Experience supporting individuals with complex needs, especially learning disabilities.
• Strong knowledge of the local labour market.
• Proven track record of meeting performance targets.

Responsibilities

• Conduct initial eligibility checks and triage assessments.
• Collaborate with the Partnership Manager.
• Maintain accurate records of referral activity.

Skills

Compassionate communication

Community engagement

Empathy

Organisational skills

Education

Good working knowledge of the local labour market

Experience with individuals with complex needs

IT literacy in Microsoft Office

Job description

Job Overview

Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organisation, and community engagement are key? If so, we'd love to hear from you!

We're looking for a proactive and compassionate Expression of Interest Adviser to join our team. This vital role is the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services. You'll play a pivotal role in managing incoming referrals, conducting initial eligibility and needs assessments, and providing clear, compassionate communication to potential participants, while ensuring timely handovers to Employment Specialists. The role also involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners, representing the programme at outreach events, maintaining accurate records in line with GDPR and safeguarding standards, and supporting internal reporting processes to identify opportunities for continuous improvement.

We're seeking a candidate with experience supporting individuals with complex needs, particularly those with learning disabilities, who also brings strong knowledge of the local labour market, a proven track record of meeting performance targets, and a genuine commitment to inclusion, recovery, and employment as a health intervention.

Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and triage assessments, ensuring alignment with programme criteria.
• Provide clear, compassionate communication to potential participants, supporting informed decision-making.
• Ensure accurate and timely handover of eligible referrals to Employment Specialists.
• Collaborate with the Partnership Manager to identify and engage new referral sources.
• Support the development and maintenance of referral pathways with community organisations, health services, and statutory partners.
• Represent the programme at outreach events, job fairs, and community forums to raise awareness and build trust.
• Maintain accurate records of referral activity, triage outcomes, and partner engagement using programme systems.
• Ensure all data handling complies with GDPR, safeguarding, and IPS fidelity standards.
• Contribute to internal reporting and performance monitoring, identifying trends and opportunities for improvement.
• Champion the programme's values, including inclusion, recovery, and employment as a health intervention.
• Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues.
• Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays.
• Handle personal data in accordance with the organisation's data protection policy.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company's policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• To undertake any other duties, as required, appropriate to the post.

Qualifications

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs in particular those with learning disabilities.
• Fully IT literate in using a range of Microsoft Office programmes.
• Experience of working in a target driven environment.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• Knowledge of the employability industry and/or Knowledge of the recruitment industry.
• Understanding of Supported employment Opportunities and associated frameworks (IPS/SEQF).
• Experience of working with people in 'advice & guidance' environments.
• Full driving licence.

About Disability Confident

Proud member of the Disability Confident employer scheme.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Benefits

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,000 - £28,000 p.a.

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme – 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangement
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

How to Apply

Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

About the Employer

Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.