Export Coordinator

DesignerStudio; Birmingham; On-site; GBP 32,000; Full time

Job summary

A leading design firm in Birmingham is seeking an experienced Export Coordinator to provide customer support, prepare export documentation, and coordinate logistics for export shipments. Ideal candidates will possess excellent communication skills, attention to detail, and proficiency in relevant software tools. This full-time role offers a salary of £32,000 per year and emphasizes service excellence.

Qualifications

• Keen eye for detail is essential.
• Excellent customer service skills required.
• Must be well organized and able to prioritize.

Responsibilities

• Support customers with export-related inquiries.
• Prepare and review export documentation.
• Coordinate logistics of export shipments.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Ability to multitask

Discretion

Flexibility

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Syspro

Salesforce CRM

Job description

Overview

Location: Birmingham

Salary: £32,000 per year

Hours: Monday to Friday, 8:30am – 4:30pm

Job type: Full-time, permanent

Bridge Recruitment is helping one of our established clients recruit for an experienced Export Coordinator to join their ever-expanding team.

Responsibilities

• Provide support to customers regarding export-related inquiries.
• Prepare and review export documentation, including commercial invoices, packing lists, and customs declarations.
• Apply for documentation to support export e.g. bill of lading, Health certificates, Certificate of Origin.
• Coordinate the logistics of export shipments, including arranging transportation and ensuring timely delivery of goods to customers.
• Obtaining quotations from couriers, overnight transport, and freight forwarders for Air/Sea/Road shipments and then arranging the bookings.
• Dealing with any incoming emails and calls making sure they get dealt with in a timely manner.
• Abide by the Core Values and Code of Ethics and strive to meet and exceed the Groups CSR commitments.

Requirements

• A keen eye for detail.
• First class customer service skills.
• Well organised and able to prioritise and multi-task.
• Excellent communication and interpersonal skills. Prepared and able to face and deal with difficult situations.
• Able to exert discretion.
• Able to analyse situations and give balanced well considered feedback and suggestions.
• Computer literate with the ability to competently use Microsoft Word, Excel, PowerPoint, Syspro and Salesforce CRM

If you feel like you meet the above criteria for the Export Coordinator role, then please apply now!

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