Experienced Croupier £26,246.16 + Tips • (See Below) + Benefits

Resorts World Birmingham; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK casino is looking for an experienced croupier to join their exciting team in Manchester. Candidates should possess strong customer service skills and a quick mathematical ability. You will be responsible for dealing games such as blackjack and roulette, ensuring an enjoyable experience for customers while maintaining game security. The role requires flexibility for various shifts including nights and weekends, along with a Personal Functional License (PFL). Competitive salary and numerous employee benefits are offered.

Benefits

Private GP helpline

Discount portal for popular retailers

Pension scheme

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Family-friendly policies

Qualifications

• Must be over 18 and have a right to work in the UK.
• Personal Functional License (PFL) required.

Responsibilities

• Deal blackjack, roulette, poker, or baccarat in the casino.
• Ensure accuracy and high levels of customer service.
• Maintain security of the game, cash, and assets.

Skills

Excellent customer service skills

Quick mathematical ability

Knowledge of casino games and their rules

Strong communication skills

Flexibility to work various shifts

Job description

Gross Tip Amount

The gross tip amount paid was £5186.91. Tip amount is based on a 40 hour Full-Time employee over 12 months (From December 2024 until November 2025). Tips will have normal tax and NI deductions as per salary. This is a guide and not a guarantee of any amount. Please note that tips are allocated by an independent tronc committee.

Job Description

Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?

A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.

Key Skills and Responsibilities

• Friendly, yet professional with excellent customer service skills.
• Quick mathematical ability enabling accurate bet calculation.
• Knowledge of casino games and their rules.
• Strong communication skills.
• Ensuring the security of the game, cash and assets are maintained.
• Provide an enjoyable, memorable gaming experience for customers.
• Personal Functional License (PFL) required.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.

What We Are Looking For

Please note applicants must be over the age of 18 and have the right to work in the UK.

What We Offer

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including :

Company Funded Benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme – A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible Benefits

• Designed for employees to choose the best package for their personal needs.
• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy – online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips – Subject to eligibility.

Our Business

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.