Executive Support Officer

Pertemps; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for an Executive Support Officer to support the Director of Housing in West London. This role requires strong organizational skills, discretion, and the ability to manage communications effectively. The ideal candidate will have experience supporting senior executives in dynamic environments. The position is full-time, Monday to Friday, with an hourly rate of £31. Applicants must be proactive and adaptable.

Qualifications

• Experience in a housing or public sector environment is preferred.
• Ability to manage the Director’s inbox and triage enquiries.
• Experience in a fast-paced professional environment.

Responsibilities

• Provide daily support to the Director of Housing.
• Manage communications with various stakeholders.
• Ensure smooth office operations based on agreed processes.

Skills

Proven experience supporting senior executives

Excellent organisational skills

Strong written and verbal communication

Ability to exercise discretion

Proactive and adaptable

Job description

Job Title: Executive Support Officer – Director of Housing

Location: West London – 5 days in office Monday to Friday

Rate: £31 per hour (Umbrella)

Contract: 3–6 months (ongoing)

About the Role:

We are seeking a proactive and professional Executive Support Officer to provide high-level support to the Director of Housing. This is an exciting and varied role in a fast‑paced environment where no two days are the same, offering the opportunity to make a real impact.

You will act as the first point of contact for the Director of Housing, liaising with residents, council members, the Housing Department Team (Assistant Directors), and partner organisations. Your role will be critical in building effective relationships on behalf of the Director and ensuring smooth operations within the Housing Directorate Management Team (DMT) office.

Key Responsibilities:

• Provide confidential and professional daily support to the Director of Housing.
• Serve as the first point of contact, managing communications with a wide range of stakeholders.
• Ensure smooth operation of the Housing DMT office, applying agreed systems, processes, and protocols.
• Manage the Director’s inbox, triaging and assessing enquiries efficiently.
• Draft responses on behalf of the Director, commission work from senior managers, and ensure timely completion.
• Act independently where required to support the Director’s priorities.

What We’re Looking For:

• Proven experience supporting senior executives, ideally in housing, public sector, or a fast‑paced professional environment.
• Excellent organisational and time‑management skills, with the ability to prioritise effectively.
• Strong written and verbal communication skills.
• Ability to exercise discretion and maintain confidentiality.
• A proactive, adaptable, and solution‑focused approach.

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.