Executive IT Support Specialist - On-Site in London

Samsara; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology firm in London seeks an IT BizTech Specialist to support SaaS applications and assist users with technical issues. This in-office role requires troubleshooting, managing escalations, and fostering collaboration among teams. Candidates should have a background in IT support, proficiency with SaaS platforms, and strong communication skills. Competitive compensation and a dynamic work environment await.

Benefits

Flexible working arrangements

Health benefits

Qualifications

• Previous experience in IT support as a Sysadmin, ideally in a fast-paced environment.
• Fluency with enterprise SaaS platforms enabling collaboration.
• Strong understanding of A/V systems for meetings.

Responsibilities

• Manage SaaS applications and assist users with technology.
• Drive technical discussions and problem-solving activities.
• Support executive meetings and manage high-priority escalations.

Skills

Technical troubleshooting

Interpersonal communication

Problem-solving

SaaS applications

Scripting or automation

Education

Bachelor’s degree in a technical field

Tools

Okta

Slack

Zoom

Google Workspace

Atlassian Suite

Job description

A technology firm in London seeks an IT BizTech Specialist to support SaaS applications and assist users with technical issues. This in-office role requires troubleshooting, managing escalations, and fostering collaboration among teams. Candidates should have a background in IT support, proficiency with SaaS platforms, and strong communication skills. Competitive compensation and a dynamic work environment await.