Executive Assistant (Court of Protection)

Freeths; Oxford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading law firm is seeking an experienced Executive Assistant to provide comprehensive administrative support. The role involves managing a variety of tasks including client liaison, document management, and financial processing. Ideal candidates will have strong organizational skills, attention to detail, and a customer service orientation, along with proficiency in Microsoft Office. Join a diverse and inclusive team to make an impactful contribution.

Qualifications

• Experience in a fast-paced environment with the ability to meet deadlines.
• Conscientious and accountable for the quality of work.
• Adaptability to learn new processes and systems.

Responsibilities

• Provide administrative and financial support to the legal practice.
• Liaise with clients and resolve inquiries.
• Maintain and manage client files in compliance with protocols.
• Handle document production and general communication.
• Assist with billing processes and ensure accuracy.

Skills

Relevant office-based administration experience

Good experience of document management/case management systems

Good knowledge of Microsoft Office

Effective communication skills

Team player

Good organisational skills

Attention to detail

Customer service focused

Job description

About The Role

As an Executive Assistant you will provide administrative, financial and file management support for the respective legal practise area. We trust our people to work flexibly in the way that works best for them, their teams and our clients. Our firm is set up to ensure everyone’s voice is heard, and mutual respect is shown by all.

Key Responsibilities

• Liaising with admin and other staff at key client(s), being a first port of call for queries and resolving these or referring on as appropriate.
• Ensuring current knowledge and adherence to client specific protocols and processes.
• File opening and closing liaising with lawyers for required information; processing within the case management and finance systems for file opening and closing; generation of client care documentation and recording of other compliance information on file opening.
• Production and circulation of regular update reports for client.
• Conflict searches: Processing and triaging conflict searches on new files for lawyer review.
• Creating and uploading information to client data rooms.
• Updating and maintaining files, ensuring post and documents are copied, scanned and printed as appropriate and are named and filed correctly in our case management system.
• Document production: general document production (Word, Excel, PowerPoint).
• Entering data into the key dates system.
• Time recording if required for self or as a lawyer’s delegate.
• Processing room and taxi bookings as required, organising hand deliveries and courier requests.
• Assisting with the processing of bills and expense claims as required.
• Completing cheque requests, money in and money out requests.
• Proactively offer assistance wherever possible.
• Ensure compliance with firm wide/department policies and procedures including ensuring internal client data accuracy.
  
  
  

Your Skills And Qualifications

• Relevant office-based administration experience.
• Good experience of document management/case management systems and a willingness to learn new systems when applicable.
• Good knowledge of Microsoft Office.
• To be an effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times.
• An effective team player.
• Good organisational skills and ability to manage own time effectively within a fast-paced environment, meet deadlines and remain calm under pressure.
• Conscientious, taking personal responsibility for own work and accountability for its delivery and quality.
• Positive can-do attitude with the ability to learn new systems and processes and adapt to change.
• Excellent attention to detail.
• Customer service focused.
• Proactive, professional and flexible approach to work.
  
  
  

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Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.