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A healthcare service provider in Bristol is seeking an Operational Shift Manager to lead and manage shifts effectively. This role requires ensuring high standards of patient care and operational efficiency, coordinating clinical and operational resources during shifts. Key expectations include leadership, compliance with the NHS code of conduct, and a commitment to community engagement. Candidates should have experience in healthcare management, a passion for patient care, and the ability to work flexible hours, including weekends.
The core purpose of this role is to offer leadership, direction and operational management to the Integrated Urgent Care service during the course of an operational shift.
To ensure that the shift is able to deliver high standards of patient care in line with the key performance indicators.
Resources (clinical, operational, facilities and mobile) are utilised to the best effect throughout the shift.
We have specific shift patterns available within the evening shift manager role, with the additional requirement of including weekend Out of hours shifts as a Workforce and Capacity Co‑ordinator.
At all times the post holder must act in a manner consistent with the code of conduct and appearance representing BrisDoc and the NHS.
To oversee, co‑ordinate and take responsibility for the operational management of shifts across the Bristol, North Somerset and South Gloucestershire service, working in partnership with the on‑call Manager where appropriate.
Please see job description for full details of the main duties for this role and the workforce and capacity coordinator role.
BrisDoc is a proud provider of NHS services and has been delivering 'patient care, by people who care' with passion and commitment for over 20 years.
As an 'employee‑owned trust', we are a forward‑thinking, dynamic and innovative Social Enterprise and run an exciting range of Primary Care services. These include the Severnside Integrated Urgent Care Service, GP Practices, and the Homeless Health Service. BrisDoc therefore provides great patient care 24 hours a day, 365 days a year to over 1 million patients across Bristol, North Somerset & South Gloucestershire.
As an employed member of the BrisDoc team, you are also a BrisDoc co‑owner and will be able to contribute to the decisions we make to benefit our patients, workforce and the wider community. This includes seeking to continuously improve the healthcare we provide for patients, while protecting our environment, nurturing our staff and making a meaningful contribution to the communities we serve. The BrisDoc 'Community Fund' is a staff‑led team which works closely with health‑based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.