Estates Process and Systems Owner - Temporary (until 31/12/2027)

Royal National Lifeboat Ins titution (RNLI); Poole; On-site; GBP 49,000 - 59,000; Full time

Job summary

A national lifeboat charity is seeking an Estates Process and Systems Owner to enhance the management of its building and land assets. The ideal candidate will collaborate closely with various teams, drive improvements in systems, and ensure compliance and safety. Responsibilities include defining advanced processes and configurations while working in a role that emphasizes continuous learning and collaboration to support lifesaving operations.

Benefits

Salary £49,492 to £58,226

Flexible working

26 days' annual leave plus Bank Holidays

Outstanding pension scheme

Life assurance

Health and dental cashplan

Qualifications

• In-depth understanding of Estates processes and systems.
• Comfortable in investigations and liaising between stakeholders and technical teams.
• Ability to work cross-functionally with technical and non-technical teams.

Responsibilities

• Define, develop, and deliver processes and configurations for RNLI's assets.
• Collaborate with stakeholders, suppliers, and end-users.
• Drive the adoption and continuous improvement of the Estates Management System.

Skills

Understanding Estates processes

Communication skills

Problem-solving skills

Analytical skills

Tools

CAFM systems

Concerto product

Job description

Overview

We are looking for an Estates Process and Systems Owner to join us until the end of 2027, who will play a crucial role in shaping and delivering Estates process and system solutions that support our mission, helping our volunteers and staff by ensuring that RNLI buildings and land are safe, available and compliant, so that we can save every one.

Responsibilities

• Be responsible for defining, developing, and delivering processes and configurations that optimise the RNLI's building and land assets
• Work closely with stakeholders, suppliers, RNLI IT, and end-users to ensure we meet the needs of the organisation and the communities we serve, developing roadmaps that provide the RNLI and its lifesaving and fundraising teams the capabilities that they need to deliver on our strategy and plans
• Be key in driving the adoption, optimisation and continuous improvement of the Estates Management System
• Be close to our Estates, Legal, and Finance teams, understanding how they interact with the solution and the opportunities to improve their effectiveness, making it easy to undertake their roles for the RNLI

Our ideal candidate for the role of Estates Process and System Owner will have an in-depth understanding of Estates processes, Estates systems and be comfortable undertaking investigations, and acting as the key liaison between functional stakeholders and technical teams.

Requirements

• Familiarity with Estates work supported by CAFM systems
• Ability to work cross-functionally with technical (including Estates and IT) and non-technical teams
• Ability to develop and embed processes to improve the delivery of services
• Excellent communication, problem-solving, and analytical skills

Desirable

• Familiarity with application architecture, UX principles, and industry best practices
• Previous experience of managing a CAFM system
• Experience of using or managing the Concerto product

About the role

If this sounds like you, and you are someone who believes in working in close collaboration with stakeholders and end users to continuously improve and seamlessly support applications and services, always has a learning mindset and wants to work in an organisation driven by the desire to ensure that no‑one should lose their life to drowning, apply today!

About RNLI

The Royal National Lifeboat Institution is a charity that provides a 24‑hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.

Benefits

• Salary - £49,492 to £58,226 (dependent on experience)
• Flexible working
• 26 days' annual leave plus Bank Holidays
• Outstanding pension scheme
• Life assurance
• Health and dental cashplan