Estate Services Coordinator/Caretaker

Neway International Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an Estate Services Coordinator to join the London Borough of Islington. You will lead a team to maintain estate standards, ensure compliance with health and safety, and communicate effectively with residents. The ideal candidate will have strong management skills, experience in public service, and a commitment to equalities policies. This temporary role offers a pay rate of £24.24 per hour.

Qualifications

• Demonstrated experience in public service delivery.
• Proven ability to lead and manage a team.
• Strong knowledge of Health & Safety legislation (NEBOSH/IOSH desirable).

Responsibilities

• Lead and manage a team of caretakers.
• Monitor estate management functions including waste and recycling.
• Conduct regular inspections to ensure compliance with standards.

Skills

Team management

Public service delivery

Health & Safety knowledge

Excellent communication skills

Problem-solving

Job description

Neway International are seeking an Estate Services Coordinator (PO1) to join our client based with the London Borough of Islington.

Start Date: 15 December 2025 End Date: 09 March 2026 Duration: 12 Weeks Hours: 35 per week (08:00 – 16:00) Pay Rates: PAYE: £24.24 per hourLimited/Umbrella: £32.06 per hour

Job Description

The London Borough of Islington is seeking an Estate Services Coordinator (PO1) to join the Homes & Neighbourhoods directorate within Facilities and Environmental Services. This temporary role will provide vacancy cover and ensure estates are maintained to the highest standards of cleanliness, safety, security, and appearance.

Key Responsibilities

• Lead and manage a team of caretakers, ensuring high-quality, safe, and responsive services across estates.
• Monitor and take corrective action on estate management functions including waste and recycling, grounds maintenance, communal repairs, and estate lighting.
• Conduct regular inspections of communal areas, ensuring compliance with health and safety, fire safety, and service standards.
• Respond to resident feedback, complaints, and enquiries with clear, accurate communication.
• Maintain accurate records of inspections, caretaker storage, equipment, and PPE supplies.
• Collaborate with other council teams and partner agencies to resolve complex issues, including antisocial behaviour.
• Attend evening meetings and provide weekend supervision on a rota basis (approximately one weekend in eight).
• Support Tenant Management Organisations, Residents Associations, and leaseholder groups, ensuring responsibilities are met and estate standards maintained.
• Contribute to service improvements, policy development, and estate enhancement projects.

Requirements

• Demonstrated experience in public service delivery.
• Proven ability to lead and manage a team, including training, performance, and conduct management.
• Strong knowledge of Health & Safety legislation and practice (NEBOSH/IOSH desirable).
• Experience in estate services including cleaning, repairs, refuse, and grounds maintenance.
• Excellent communication skills, both written and verbal, with experience liaising with residents, councillors, MPs, and external agencies.
• Flexible, self-motivated, and able to work under pressure to meet performance targets.
• Physically able to carry out inspections across estates, including stair climbing and long-distance walking.
• Willingness to attend evening meetings and provide weekend/out-of-hours cover as required.
• Commitment to equalities policies and safeguarding requirements.
• Location: 222 Upper Street, London Borough of Islington