Estate Planning Call Specialist (Hybrid)

Co-op; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused organization in Sheffield is seeking a motivated Call Service Representative to enhance their Estate Planning Advisory team. The role requires handling inbound and outbound calls while delivering outstanding customer service. Ideal candidates should possess prior experience in customer-facing roles and strong communication abilities. The organization also provides competitive benefits, including 28 days of holiday and opportunities for career development, emphasizing community engagement.

Benefits

28 days of holiday

Career development opportunities

Qualifications

• Experience in customer-facing roles required.
• Exceptional customer service skills necessary.

Responsibilities

• Take inbound calls and make outbound calls.
• Provide outstanding customer service.

Skills

Customer service experience

Strong communication skills

Job description

A community-focused organization in Sheffield is looking for a motivated Call Service Representative to join their Estate Planning Advisory team. This role involves taking inbound and making outbound calls while providing exceptional customer service. Candidates should have experience in customer-facing roles and strong communication skills. The company offers competitive benefits, including 28 days of holiday and career development opportunities, with a focus on community engagement and inclusion.