Estate Operations Manager - North London/South West Lonson

Morgan Hunt UK Limited; City Of London; Hybrid; GBP 42,000; Full time

Job summary

A reputable recruitment agency is looking for an experienced Estates Operations Manager to lead a team in North and South West London. The role involves managing service contracts, ensuring compliance with regulations, and providing exceptional services. Candidates should have relevant management experience, strong IT skills, and Level 4 in Leasehold Management. This is a temporary position with a pay rate of £42.02ph and hybrid working available.

Qualifications

• Significant experience with multi-tenure estates and service charge management.
• Recent experience creating large-scale estate management strategies.

Responsibilities

• Lead and manage a team delivering services across multi-tenure properties.
• Manage large service contracts and ensure compliance with safety standards.
• Build relationships with contractors and stakeholders.

Skills

Team management experience

Strong understanding of relevant legislation

Excellent IT skills

Data analysis capabilities

Education

Level 4 in Leasehold Management (or equivalent)

Job description

Overview

Morgan Hunt currently require a Estates Operations Manager for Housing Trust based in North London/South West London on a Temporary basis.

Pay Rate : £42.02ph Ltd

Hours: 35 hrs Mon to Fri - 9am and 17.00pm - Hybrid working available depending on site needs and team requirements.

Location: Based across three locations x 1 North London/ x 2 South West London

Duration : 3 month on going contract

Essential Requirements

• Level 4 in Leasehold Management (or equivalent) - candidates working towards this qualification welcome
• Significant experience with multi-tenure estates and service charge management
• Recent experience creating large-scale estate management strategies
• Team management experience with property professionals and multi-skilled operatives
• Strong understanding of relevant legislation and regulatory requirements

Main Responsibilities

We are seeking an experienced Estates Operations Manager to lead and manage a team of estate management staff, delivering exceptional services across multi-tenure properties in accordance with housing trust Placemaking Principles.

• Manage large service contracts and deliver first-class customer service to residents across all tenure types
• Lead estate management teams to achieve property management targets effectively and economically
• Ensure compliance with health & safety, fire risk assessments, and regulatory requirements
• Build strong relationships with contractors and stakeholders whilst monitoring performance against SLAs
• Manage service charges, rents, and maintenance contracts in line with tenancy agreements
• Handle complaints processes and deliver quality responses within established procedures
• Provide high-quality business reports and presentations to management teams
• Excellent IT skills and data analysis capabilities

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.