ER Specialist: High-Volume Case Manager (Hybrid)

4 RECRUITMENT SERVICES; Halesowen; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for an ER Specialist in Halesowen to deliver employee relations advice and support across services. This role involves advising on caseloads, managing ER issues, and analyzing ER data. The position offers a competitive rate of £21.00 – £24.00 per hour and follows a hybrid working model with an initial onsite requirement. Candidates should have strong ER advisory experience and the ability to handle a fast-paced environment.

Qualifications

• Strong experience in Employee Relations across core case types.
• Experience using ER case management systems effectively.
• Proven track record of handling high-volume caseloads.

Responsibilities

• Deliver specialist Employee Relations advice to managers.
• Manage high-volume ER caseloads including grievances and disciplinary cases.
• Analyse ER data for insights and service improvements.

Skills

Employee Relations advisory experience

User of ER case management systems

Ability to work in fast-paced environments

Job description

A recruitment agency is looking for an ER Specialist in Halesowen to deliver employee relations advice and support across services. This role involves advising on caseloads, managing ER issues, and analyzing ER data. The position offers a competitive rate of £21.00 – £24.00 per hour and follows a hybrid working model with an initial onsite requirement. Candidates should have strong ER advisory experience and the ability to handle a fast-paced environment.