EPOS Field Engineer (FTC)

The Sure Group; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail solutions provider is seeking a Field Service Engineer. You will be responsible for maintaining equipment in retail settings, ensuring efficient service levels. A full UK driving license is essential, as is experience in a similar role. The position offers a competitive salary and potential for extension or temp-to-perm opportunities.

Qualifications

• Must possess a full UK driving license.
• Previous experience in a field role preferred.
• Basic technical aptitude is beneficial.

Responsibilities

• Attend maintenance visits as required.
• Respond to all calls within the required service level agreement.
• Responsible for asset management.
• Provide accurate call closure and stock reporting.

Skills

Excellent communication skills

Excellent organisational skills

Ability to work under pressure

Job description

Overview

Field Service Engineer - *Must have a full UK Driving License*

£25,000

Potential of extension, plus temp-to-perm opportunities

Location: Bristol / Exeter

Shift Patterns: 6 days on, 3 days off

*Shifts are alternated*

Early shift: 7am- 4pm, or late shift: 11am - 8pm

Job Description

Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers which help them to increase profits through increasing basket size, customer loyalty and footfall, serving customers more efficiently and cost-effectively.

They design, build, install, and support systems in over 5000 retail sites - processing over 20 billion transactions each year through their data centres.

Responsibilities

• Attending maintenance visits as required
• Responding to all calls within the required service level agreement (per call)
• Responsible for asset management
• Providing accurate and timely call closure and stock reporting
• Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
• Completing all engineering paperwork

Requirements

• Full UK driving license
• Excellent communication skills
• Excellent organisational skills
• Basic technical aptitude
• Ability to work under pressure
• Previous experience in a field role (can be IT, telecoms etc)

Desirable Skills But Not Essential

• SPA Passport
• Service delivery experience

Essential Skills

• Full UK Driving License
• Previous experience in similar role