Entry-Level IT Support Apprentice — Hands-On Tech Training

Bluetree Group; Rotherham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading online printing company in Rotherham is seeking a motivated IT Support Apprentice. This full-time, office-based role offers the chance to learn about technical issues and IT support while working towards recognized qualifications. Candidates should have knowledge of Windows, excellent communication skills, and the ability to solve problems. The position offers an apprenticeship wage of £8.00/hr, with eligibility for pay review after 12 months and opportunities for career development.

Benefits

Health Cash Plan

Enhanced maternity, paternity and adoption packages

22 days annual leave

Access to discounts via Bluetree Rewards

Cycle to Work scheme

Free fruit, snacks, and beverages in canteen

Free onsite parking

Qualifications

• Knowledge of Windows Operating systems.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills, ability to work with people from across the business.
• Ability to work independently and manage multiple tasks effectively.

Responsibilities

• User Creation
• System Backups
• Problem Solving
• PC/Laptop building/installing
• Helpdesk Ticket Resolution
• Documentation
• Cyber Security
• Patching

Skills

Knowledge of Windows Operating systems

Strong troubleshooting and problem-solving skills

Excellent communication skills

Ability to work independently

Education

Relevant Certifications (e.g. Microsoft certified, ITIL, CompTIA)

Job description

A leading online printing company in Rotherham is seeking a motivated IT Support Apprentice. This full-time, office-based role offers the chance to learn about technical issues and IT support while working towards recognized qualifications. Candidates should have knowledge of Windows, excellent communication skills, and the ability to solve problems. The position offers an apprenticeship wage of £8.00/hr, with eligibility for pay review after 12 months and opportunities for career development.