Endpoint Cyber Operations Analyst

Leidos; Remote; GBP 40,000 - 55,000; Full time

Job summary

A global technology organization is looking for an Endpoint Cyber Operations Analyst to join their cybersecurity operations team. This remote role requires managing endpoint security solutions and providing operational support. Candidates must possess strong problem-solving skills and a BSc in a related field. Responsibilities include handling daily ticket queues, maintaining security solutions, and collaborating with engineering teams to innovate defensive capabilities. Employees enjoy a comprehensive benefits package including flexible working and medical insurance.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible Working Scheme

Qualifications

• UK Citizenship is required.
• Ability to communicate security concepts effectively.
• Strong problem-solving skills under pressure.

Responsibilities

• Manage daily ticket queue.
• Support and maintain endpoint security solutions.
• Conduct troubleshooting for complex endpoint security problems.

Skills

Information security communication

Problem-solving and analytical skills

Troubleshooting issues

Understanding of Operating Systems

Advanced threat detection

Understanding of malware families

Education

BSc in Computer Science or related field

Tools

Endpoint security solutions

Forensics tools

Job description

Endpoint Cyber Operations Analyst

Location: This role can be 100% remote, with office locations in Bristol, Farnborough, Glasgow, London, and Whiteley, Hampshire.

Role Overview: The Leidos Cybersecurity Capabilities Organisation has an immediate opening for a motivated Endpoint Cyber Analyst to join the Endpoint Cybersecurity Operations team. This position can be supported from our Whiteley, Hampshire office, or remotely for the right candidate.

You will join a team of other endpoint cybersecurity analysts in providing day to day operational support across a range of Leidos managed enterprise endpoint security solutions. This role focuses on learning to support & maintain industry leading cyber security products while gaining experience defending a Fortune 500 organisation.

Working closely with the Endpoint Cybersecurity Engineering team, you will be expected to "think like an adversary" and provide analyst‑centric input into every phase in the Cyber Defence development process from an endpoint security perspective.

Additionally, you will provide written documentation in support of the Endpoint Cybersecurity Operations standard operating procedures (SOPs) and contribute to the technical innovation that will evolve Leidos' defensive capabilities and methodologies.

Duties and Responsibilities:

• Daily ticket queue management
• Operational support & maintenance for endpoint security solutions (e.g., Anti‑Virus, Host Firewall, Forensics based tools, Privilege management, application allowlisting, EDR)
• Rotational on‑call responsibilities (minimal for the UK)
• Technical control implementation & enforcement based on inputs received by the Leidos Cybersecurity Intelligence & Response Center (CSIRC), Endpoint Cybersecurity Engineering team, and other internal organizations, leaders, stakeholders where applicable
• Support change management tasking relative to the security policies associated with the endpoint security solutions that you support
• Work closely with your team lead/manager to ensure tasks are executed on time
• Ensure documentation relative to the supported endpoint security products, procedures, services, etc., are written and centrally accessible.
• Create and monitor reporting for compliance
• Provide assistance in troubleshooting complex problems across the endpoint security solutions
• Provide inputs back to the Endpoint Cybersecurity Engineering team with the goal of identifying and remediating existing gaps in vendor solutions and platform technologies
• Collaborate using information and knowledge sharing networks and professional relationships to achieve common goals
• Take direction & guidance from the endpoint cybersecurity engineering team (and others) and perform other tasks as assigned
• Lead inter‑departmental meetings with other teams within Leidos to coordinate security solutions and updates

Skills Required:

• Ability to write and verbally communicate information security and risk‑related concepts effectively to both technical and non‑technical audiences.
• Strong problem‑solving and analytical skills and demonstrate poise and ability to act calmly and competently in high‑pressure, high‑stress situations.
• Fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer support.
• Understanding of Operating Systems and Network Protocols.
• Foundational understanding of advanced threat detection in an enterprise environment.
• Foundational understanding of malware families, their types, and the threat they pose
• UK Citizenship is required.

Skills Desired:

• BSc in Computer Science, Computer Engineering, Information technology, or other Cyber Security field from an accredited university. Additional years of relevant experience or technology certifications may be considered in lieu of degree. This should include 2‑4 years of endpoint security experience.
• Experience operating, troubleshooting, and maintaining endpoint security solutions (e.g., Anti‑Virus, Host Firewall, Forensics based tools, Privilege management, application allowlisting, EDR, cloud‑based solutions).
• Knowledgeable of forensic procedures and practices including imaging and memory analytics. Specifically, the design, maintenance, and documentation of enterprise forensic capabilities. (Popular commercial products include: EnCase, FTK, and others)

Clearance Requirements:

• BPSS Pre‑screening required to Start

Intrigued? We’d love to hear from you…

What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work‑life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Flexible Working Scheme

Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Commitment to Non‑Discrimination: All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.