End User Researcher

Inspire People; East Midlands; On-site; GBP 30,000 - 50,000; Full time

Job summary

A recruitment partner is seeking User Researchers at Junior, Mid, and Senior levels to join a digital, data, and technology team. The successful candidates will support user research, ensuring that digital services are based on real user needs. This role emphasizes the importance of impactful research to improve service usability. Applicants should have experience in usability testing, interviews, and surveys, and be able to work effectively within multidisciplinary teams.

Qualifications

• Experience in user research methodologies such as usability testing, interviews, and surveys.
• Ability to work in multidisciplinary teams.
• Understanding the importance of delivering impactful research.

Responsibilities

• Support and deliver user research using various methods.
• Influence decisions based on user insights.
• Ensure services are designed around user needs.

Skills

Usability testing

Interviews

Surveys

Job description

Job Description

HM Land Registry safeguards the Land Registers of England and Wales, an asset valued at over £8 trillion. But behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly.

User research sits at the heart of that responsibility

We are working with our recruitment partner (Inspire People) for this campaign to recruit User Researchers at Junior (EO), Mid (HEO) and Senior (SEO) level, helping shape national digital services that are grounded in real user needs and evidence, not assumptions.

The role

These roles sit within HMLR's Digital, Data and Technology Directorate, working in multidisciplinary teams across design, technology and policy.

As a User Researcher, you\'ll help ensure services are designed around the people who use them. You\'ll bring insight, structure and challenge, influencing decisions at the right level depending on grade.

This is a role for people who value impact over theatre, and who understand that good research improves outcomes, reduces risk and makes services usable for everyone.

What you\'ll be doing

Depending on grade, you will:

EO - Junior User Researcher

• Support and deliver user research using methods such as usability testing, interviews and surveys