End of Life Care Team Administrator

NHS; Huddersfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Huddersfield is seeking an End of Life Care Team administrator to deliver high-quality clerical and administrative support. The role demands excellent attention to detail and strong organisational skills, alongside confidence in communication with diverse populations. Key responsibilities include supporting EOLC education, managing training registrations, and serving as a communication link between teams. Candidates should have relevant GCSEs and administrative experience. This role is crucial for ensuring the smooth operation of the End of Life Care team.

Qualifications

• Demonstrable administration /clerical experience required.
• Willingness to undertake further development/training.
• Knowledge of KP+ and Microsoft forms preferred.

Responsibilities

• Act as a key communication link between the EOLC team and other departments.
• Perform general administrative duties including filing and answering calls.
• Book and register learners onto EOLC training database.
• Create reports and summarize data using Excel.

Skills

Attention to detail

Organisational skills

Communication skills

Basic IT skills

Education

English and Math GCSE grade 9-2 or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

End of Life Care Team administrator

The closing date is 18 January 2026

To work within the end of life care (EOLC) team to deliver a high standard of clerical and administrative support. The post holder must demonstrate excellent attention to detail, strong organisational skills and have the confidence to deal with a variety of people, within the service, across CHFT and the public.

This role will support the smooth running of the EOLC team including organisational and administrative support of end of life care education.

The post holder will also regularly visit and be the first point of contact for wards to ensure they have stock of end of life care resources.

Main duties of the job

Act as a key communication link between the EOLC team, wards and departments, ensuring all information is passed on promptly and confidentially

Perform general administrative duties, including filing, printing, photocopying, scanning, and answering telephone calls in a courteous and professional manner.

Use a variety of methods of communication: phone, email, intranet, face to face to promote all EOLC training opportunities and learning and education events

Book and register learners onto the EOLC training database, contacting delegates, updating attendance and filing information as necessary.

Typing and administration of correspondence and documents using Microsoft word/outlook

Create reports and run ad hoc reports for department upon request. Manipulating/summarising/filter the data in Excel if required

Respond to all queries in a timely manner, including signposting to other departments

Assist with training room configuration such as moving chairs and small tables as needed.

Design flyers advertising EOLC education, book rooms for EOLC education sessions and ensure information is shared widely and appropriately.

Provide and receive routine information requiring tact or persuasive skills. Be aware and support where there may be barriers to understanding. Resolves problems/issues, escalating issues when necessary.

About us

CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.

Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.

Job responsibilities

The job description and main responsibilities can be found in the job description. Please familiarise yourself with the job description prior to applying.

Person Specification

Qualifications/Training

• English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
• Willing to undertake further development/training
• Knowledge of KP+ and Microsoft forms

Knowledge,experience and expertise

• Demonstrable administration /clerical experience
• Ability to communicate at all levels with tact and diplomacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Calderdale and Huddersfield NHS Foundation Trust