Employment Support Officer

Commercial Ltd; Vines Cross; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused organization is seeking an Employment Support Officer to assist individuals facing barriers to employment. This rewarding position involves providing one-on-one support, managing a significant caseload, and engaging with employers to match opportunities. The ideal candidate will demonstrate excellent communication skills and the ability to work with diverse client groups. Benefits include 25 days annual leave and tailored learning support.

Benefits

25 days annual leave

Life assurance cover (4x salary)

Pension scheme with up to 8% employer contribution

Retail and gym discounts

Health cash plan

Cycle to work scheme

Volunteer days

Comprehensive well-being programme

Tailored learning and development support

Qualifications

• Experience in employment support, coaching or related roles is desirable.
• Ability to work with diverse client groups and build constructive relationships with employers and partners.

Responsibilities

• Provide one-to-one advice and support to individuals seeking employment.
• Assess individual needs and develop action plans.
• Manage a significant caseload and identify good job matches.
• Engage with prospective employers for opportunities.
• Provide job coaching to assist individuals.
• Demonstrate excellent verbal and written communication skills.

Job description

Overview

Join The Education People (TEP) as an Employment Support Officer and make a real difference by supporting individuals who face barriers to employment. This is a rewarding opportunity to combine people-focused support with strong partnerships that help change lives for the better. An Enhanced DBS check (provided by the Company) will be carried out and this role requires a full UK driving licence and use of a personal vehicle, with business mileage reimbursed in line with company policy. The Employment Support Officer will work directly with clients on the Connect to Work Programme within specific areas of East Sussex.

Responsibilities

• Provide one-to-one advice and support to individuals who are seeking employment and/or other opportunities and signpost them to other services where appropriate.
• Assess individual needs, goals and milestones to ensure person-centred provision and develop action plans, monitoring progress against those plans.
• Manage a significant caseload, understanding the skills, abilities, needs and vocational aspirations through use of a Vocational Profile and use this information to identify a good job match by assessing the required skills.
• Engage with prospective employers who will offer employment and other opportunities that match the skills, aspirations and needs of those using the services.
• Ensure jobs are evaluated and risk assessed, keeping up to date with safeguarding practices and procedures.
• Provide job coaching to assist individuals to perform their work responsibilities in a way that fosters independence.
• Demonstrate excellent verbal and written communication skills.
• Utilise proficient IT skills, particularly Microsoft Office packages.
• Ideally have some experience delivering support via the SEQF or IPS model.
• Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential.
• Understand the barriers individuals with a disability or disadvantage face in accessing employment and the impact of social exclusion.
• Proven experience of managing a significant caseload while maintaining customer service standards.

Qualifications and experience

• Experience in employment support, coaching or related roles is desirable.
• Ability to work with diverse client groups and build constructive relationships with employers and partners.

Benefits

• 25 days annual leave.
• Life assurance cover (4x salary).
• Pension scheme with up to 8% employer contribution.
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
• Volunteer days and access to a comprehensive well-being programme.
• Tailored learning and development support with real opportunities to progress.