Employer Support and Recruitment Apprentice (Level 3)

eTeach UK Limited; Long Lee; On-site; GBP 15,000 - 24,000; Full time

Job summary

A UK education provider is seeking an Employer Support and Recruitment Apprentice in Long Lee. This 18-month apprenticeship offers a Level 3 qualification in Business Administration, focusing on customer engagement and learner recruitment. The successful candidate will represent the provider at various events and support employer partners through effective communication and excellent service standards. The role is based at Keighley College with potential visits to Leeds campuses.

Qualifications

• Track record of maintaining excellent customer service standards.
• Ability to communicate clearly with diverse audiences.
• Excellent written and verbal communication skills.

Responsibilities

• Support Employer Engagement and Learner Recruitment.
• Attend external meetings and events representing the college.
• Respond to inbound leads/enquiries from employer partners.
• Maintain up-to-date databases and systems.

Skills

Customer service

Communication

IT skills

Education

English and Maths at Level 2 / GCSE at grade C / 4

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

18 Months fixed term Apprenticeship to gain a Level 3 qualification in Business Administration

Apprenticeship Rates

• Under 18 years - £15,144 per annum
• 18-20 years - £19,871 per annum
• 21+ years - £23,555 per annum

Are you looking for an exciting opportunity to kick start your career? We are currently hiring for Employer Support and Recruitment Apprentice to work within our Apprenticeship Directorate.

Luminate Education Group is one of the largest and most diverse further education providers in the UK, offering a wide range of high-quality vocational courses and apprenticeships to help individuals develop their skills and advance their careers.

The Apprenticeship Team is a dedicated group within the college, focused on supporting both employers and apprentices throughout the apprenticeship journey. They provide expert advice, guidance, and training opportunities across various sectors to ensure the development of a highly skilled workforce.

This role will be based at Keighley College campus, but will require you to visit our Leeds Campuses too.

What You Will Do

A varied role which will change day to day, it will include Business Administration, Employer Engagement and Learner Recruitment Support responsibilities.

Attend a range of external meetings and events representing Luminate Education Group which will vary in terms of audience. This could be business networking events, school assemblies, careers fairs or celebratory evenings to name a few.

Respond to inbound leads/enquiries and provide customer service support to existing employer partners. Enquiries will come through a range of channels (telephone, website, marketing campaigns and referrals).

Robust knowledge and understanding of the colleges offering, including Apprenticeships, T Levels, Commercial Training and Work Placements.

Support with the preparation of proposals detailing the training solutions the college is able to provide.

Ensure the databases/systems are up to date.

About You

• English and Maths at Level 2 / GCSE at grade C / 4 or equivalent.
• IT skills, with a strong working knowledge of Microsoft Office applications, particularly Word, Excel and Outlook.
• Track record of maintaining excellent customer service standards while managing competing priorities in a fast‑paced environment.
• Ability to communicate clearly and appropriately with diverse audiences, including learners, internal teams, and external organisations/providers.
• Excellent written and verbal communication skills, with the ability to convey information clearly, accurately, and appropriately to a range of audiences.