Employee Relations Specialist: Complex Cases & Change Leader

Teleperformance SE; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading customer service organization is looking for Employee Relations Specialists to join their HRER team in Reading, UK. This role involves providing expert advice on complex employee relations issues and managing cases from disciplinary to Tribunal preparations. Candidates should have significant experience in employee relations, a solid understanding of UK employment legislation, and excellent communication skills. The position offers a unique opportunity to shape and influence employee relations within the company.

Benefits

Opportunities for professional development

Support from experienced ER Manager

Qualifications

• Proven experience in an Employee Relations or HR role with complex casework exposure.
• Strong knowledge of UK employment law, including relevant legislation for the Republic of Ireland.
• Excellent verbal and written communication skills with attention to detail.

Responsibilities

• Act as the first contact for managers on employee relations matters.
• Support complex case management including disciplinary and grievance issues.
• Manage Employment Tribunal preparations and negotiations.

Skills

Employee relations

Advising managers

Conflict resolution

Communication skills

Analytical skills

Education

CIPD qualification or working towards

Job description

A leading customer service organization is looking for Employee Relations Specialists to join their HRER team in Reading, UK. This role involves providing expert advice on complex employee relations issues and managing cases from disciplinary to Tribunal preparations. Candidates should have significant experience in employee relations, a solid understanding of UK employment legislation, and excellent communication skills. The position offers a unique opportunity to shape and influence employee relations within the company.