Employee Relations Specialist

Housing 21; United Kingdom; Remote; GBP 40,000 - 55,000; Full time

Job summary

A UK-based housing organisation is seeking an experienced Employee Relations Specialist to join the People & Culture Team. In this full-time role, you will manage complex ER casework, provide expert advice to managers, and lead a high-performing advisory team. A strong knowledge of UK employment law and experience in HR is essential. This position offers a chance to contribute to a socially responsible organisation with a focus on employee wellbeing.

Qualifications

• Extensive experience managing complex ER casework, from disciplinary to absence issues.
• Strong knowledge of UK employment law and confident application in practical situations.
• Experience in a shared services or decentralised HR environment.

Responsibilities

• Lead delivery of high-quality ER advisory services across the organisation.
• Work closely with managers, providing guidance, coaching, and training.
• Identify opportunities for improvement in ER services.

Skills

Complex ER case management

UK employment law

Team leadership

Change programme support

Policy improvement

Education

CIPD Level 7 in People Management

Job description

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About the Job

Hours: Full time – 35 hours per week/ 70 hours over two weeks (nine-day fortnight)

Passionate about delivering exceptional employee relations services that truly make a difference? This could be the role for you!

We’re looking for a confident, knowledgeable Employee Relations Specialist to join our People & Culture Team – a team dedicated to providing consistent, expert advice that helps managers lead well, supports our employees to thrive, and enables us to deliver the best possible service to our residents.

In this role, you’ll be the go-to expert for all ER matters, leading the delivery of high-quality, legally compliant and people-centred advisory services across Housing 21. You’ll work closely with managers, offering guidance, coaching and training to help them handle complex cases with confidence and fairness, safeguarding the wellbeing of our employees and the organisation’s reputation.

You’ll also lead and develop our ER advisory team; fostering a high-performing, customer-focused culture where service excellence is fundamental. Using insight from case trends, feedback and data, you’ll identify opportunities for improvement, influence policy updates, and champion initiatives that strengthen employee experience.

You’ll build strong relationships and work in collaboration with internal stakeholders and the wider people team, to deliver our people strategy and achieve our vision.

Curious to know more? If you’re looking for an opportunity where you can make a real difference at an organisation with a strong social purpose, take a look at the job description for further details.

What we are looking for:

The essential requirements for the role include:

• Extensive experience managing complex ER casework, from disciplinary and grievance to absence and capability issues
• Strong knowledge of UK employment law and confident application to practical situations
• Experience in a shared services or decentralised HR environment
• Previous experience leading or supervising a team
• Proven track record in supporting change programmes such as TUPE transfers or restructures
• Experience reviewing and improving HR policies and guidance materials
• CIPD Level 7 in People Management (or working towards)

Closing date for applications 28 August, with assessments taking place 5 September

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

Location: United Kingdom (Remote)