Employee Relations Advisor - Corporate

L'Oreal; City of Westminster; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global beauty leader is seeking an Advisor specializing in Employee Relations in Westminster. The successful candidate will navigate workplace dynamics, manage high-risk cases with legal counsel, and address urgent HR queries. You will leverage your extensive HR experience to foster a compliant and respectful workplace culture, ensuring all actions align with corporate values. This role comes with an industry-leading benefits package, including discounts on popular beauty brands and comprehensive health benefits.

Benefits

Up to 60% off branded products

Private medical and dental insurance

Discounted gym memberships

Enhanced family leave

Leadership programs and expert talks

Qualifications

• Proven HR experience within a fast-paced industry, focusing on Employee Relations.
• Experience managing complex ER caseloads and senior stakeholder collaboration.
• Expertise in handling sensitive workplace issues.

Responsibilities

• Consult with legal counsel on high-risk cases.
• Manage urgent queries and case management.
• Conduct thorough investigations and recommend actions.

Skills

In-depth knowledge of employment law

Conflict mediation

Strategic advisory skills

Exceptional communication skills

Data analysis for problem-solving

Job description

As an Advisor specialising in Employee Relations at L'Oréal, your day is a focused journey through the complexities of workplace dynamics. You'll frequently consult with legal counsel on high-risk cases, ensuring all actions are compliant and protective of L'Oréal's interests. There will be movement between urgent ad-hoc queries, meticulous case management, and proactive risk assessment. Every interaction demands discretion, a deep understanding of employment law, and a commitment to fairness, as you work to uphold L'Oréal's standards and foster a respectful, productive, and compliant workplace culture.

You are an accomplished HR professional with a strong track record and deep expertise specifically in employee relations. You possess a number of years of progressive HR experience within a relevant, fast-paced industry sector (FMCG/food etc.), a significant portion of which has been dedicated to managing complex ER caseloads. You are highly proficient in handling a wide array of workplace issues in a corporate, head office environment, and with working with senior stakeholders as a trusted business partner.

Key Attributes

• In-depth knowledge of employment law and HR policies, confidently guiding managers and employees through intricate and sensitive ER situations, from grievances to complex investigations.
• Skilled in mediating conflicts, conducting thorough investigations, and recommending appropriate actions to resolve disputes fairly and effectively.
• Proactively identifying potential ER risks and providing strategic advice to prevent issues from escalating, ensuring compliance and protecting the organization.
• Building strong, credible relationships based on integrity, impartiality, and the ability to provide practical, legally sound advice in challenging circumstances.
• Exceptional communication, interpersonal, and negotiation skills, allowing you to handle sensitive conversations with discretion, empathy, and clarity.
• Maintaining meticulous records, analysing ER data to identify trends, and approaching problem-solving with a thorough and systematic mindset.
• Thriving in a demanding environment, managing a dynamic caseload with calm professionalism, and adapting to evolving situations and legal landscapes.

L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

Corporate Division Overview

Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It's a fast-paced and dynamic environment when you'll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that "a company is not walls and machines, it's people, people, people". Joining our corporate teams means joining the world leader in beauty at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.

Benefits

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!