ELA Compliance Manager

NHS Jobs; Burnley; On-site; GBP 60,000 - 80,000; Full time

Job description

Overview

Regulatory & Organisational Compliance Lead responsible for CQC compliance, ensuring the organisation is prepared for inspections, maintaining the QCS portal, and developing, reviewing, and implementing organisational policies and procedures in line with legislation and regulatory frameworks.

Responsibilities

• Regulatory & Organisational Compliance: oversee CQC compliance; keep the QCS portal up to date; monitor compliance across services and departments; prepare compliance reports for the CEO, Board, and subcommittees.
• Audits & Assurances: maintain an annual audit calendar; deliver a rolling programme of audits across the Federation; monitor and track audit outcomes; implement remedial actions and embed improvements; develop SMART action plans; undertake Quality and Compliance Audits; escalate safeguarding or serious non-compliance and risk issues to the Service Manager and Assistant Director (Care and Support).
• Training & Staff Development: develop and deliver compliance training programs; ensure staff receive appropriate training; support managers in embedding compliance in day-to-day operations; communicate compliance expectations and updates.
• Collaboration & Engagement: work with service managers, operational teams, and clinical directors; provide expert compliance guidance; support cultural change to integrate compliance with quality and patient safety.
• Risk & Governance: maintain the organisational risk register; regularly review and escalate significant risks to the CEO and Board; identify and escalate compliance risks; contribute to governance frameworks; ensure evidence of compliance is recorded and accessible; conduct risk assessments across departments and services.
• General Responsibilities: work with the Operations Manager to ensure organisational compliance; manage onboarding and training requirements for compliance; signpost staff to policies and CQC standards; ensure up-to-date policies are accessible; promote best practice; coordinate quality development workshops; manage departmental projects; support patient/staff satisfaction surveys; coordinate staff learning and development; ensure Training records are up to date; ensure compliance with CQC standards.
• Accountability: awareness of statutory requirements; track training requirements; annual appraisal monitoring; encourage personal development; stay up to date with developments.
• Health & Safety / Security: support risk management under Health & Safety at Work Act 1974; report incidents, near misses and hazards; uphold a duty of care for self and others.
• Confidentiality & Equality: protect confidential information; adhere to confidentiality policies; uphold equality and diversity; respect privacy and dignity of patients, carers and colleagues.
• Personal/Professional Development: participate in training and annual performance reviews; engage in regular appraisal and identify development needs.
• Quality & Communication: maintain quality, assess personal performance, work with other agencies to meet service needs, manage time and resources, and communicate effectively; contribute to audit processes as appropriate.
• Implementation of Services: apply organisational policies and guidelines; discuss policy impact with the team; participate in audits where appropriate; acknowledge this description may evolve with service changes and annual performance review.

Qualifications

Not specified in the provided job description.