Education Centre Supervisor

ExploreLearning; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational organisation in the UK is seeking a proactive supervisor to support their Centre Manager in driving the success of a tuition centre. This role involves motivating a team, engaging with the local community, and ensuring a high standard of service delivery. The ideal candidate is action-oriented and possesses strong leadership qualities. Additionally, the role offers various perks including flexible holiday days and professional development opportunities, making it an attractive position for those passionate about education.

Benefits

27 flexible holiday days

Paid days for personal or religious celebrations

Individual performance contribution up to £1500 annually

Staff discounts including gym memberships and counselling services

Private health insurance as a reward

Subsidised tuition for children of salaried staff

Qualifications

• Proven ability to inspire and motivate a team.
• Experience in customer service and sales.
• Strong organisational and leadership skills.

Responsibilities

• Support the Centre Manager in daily operations.
• Motivate a team of tutors and ensure high-quality service.
• Engage with community stakeholders to improve local reputation.

Skills

Effective communication

Strong prioritisation

Problem solving

Motivational skills

Adaptability

Job description

What you’ll do

We're looking for an action-orientated individual who embraces new challenges and brings the confidence to support and energise their team. As a supervisor, you will play a key role in supporting your Centre Manager to help run a thriving tuition centre and contribute to a high-performance team culture.

• Support your Centre Manager to inspire and motivate a team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empower your team to do the same. Ensure that the centre is compliant with Ofsted and company safeguarding requirements.
• Support the growth of your centre's membership and increase profitability, working alongside your Centre Manager to improve the centre's local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with educational recommendations— from prospect to member— ensuring they are making great progress and that you deliver exceptional service.
• Adaptable – Adjust effectively to changing environments or demands whilst remaining resilient in the face of setbacks.
• An effective communicator – Express ideas clearly, concisely, and appropriately for the audience.
• A strong prioritiser – Logically assess goals and challenges and focus on what matters most to deliver effective solutions in a timely manner.
• Self‑aware – Recognise one's own strengths, weaknesses, emotions and impact on others.
• A powerful motivator – Motivate your team by fostering trust and encouraging a culture of feedback to drive centre performance.
• Action‑orientated – Take initiative, tackle challenges and drive solutions with focus and urgency using all available resources.

What it means to be a leader at Explore Learning

At Explore Learning we ensure every member of staff is empowered to be a leader, from tutors to our senior leadership team. Our leaders create clarity and lead with trust to guide and empower others to achieve ambitious goals. It means we act boldly, inspire curiosity and unlock individual potential to drive meaningful progress and a lasting impact.

Why you’ll love working with us

• You're looking for a rewarding role – we are a purpose‑driven company and everything we do is centred around making a real difference to the lives of children.
• You want to make a real impact – you’ll play a vital role in improving your centre’s profitability, member growth and reputation in the local community.
• You prioritise self‑development – we offer high‑quality training and abundant opportunities for personal growth and development.
• You want to work in an environment where teamwork fuels innovation and growth – you’ll be part of a strong culture of communication and collaboration and work closely with a team of talented peers.
• You’re a problem‑solver and love a challenge – you’ll be part of a dynamic environment where every day is different and you can utilise your skills to reach your goals by being proactive and strategic.
• Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year.
• Take an additional 3 paid days for personal or religious celebrations, well‑being or a volunteer day.
• Receive additional holiday time based on your length of service.
• Earn an additional individual performance contribution of up to £750 twice a year based on the performance of your centre.
• Benefit from staff discounts, including gym memberships, sportswear, free 16‑25 or 26‑30 railcard, free counselling services, access to My Possible Self (a well‑being app), a cycle‑to‑work scheme, and a discounted Tastecard.
• Gain private health insurance with Vitality as an additional length‑of‑service reward.
• We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Take advantage of our referral bonus, payroll giving scheme, enhanced parental leave, and pension options.

Please note, we hire on a first‑come, first‑served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, and an Enhanced Disclosure & Barring Service check. This role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.