EdTech Delivery Lead - Learning Programs & Operations

peopleworth; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A forward-thinking education organization in Birmingham is seeking a Delivery Lead to oversee high-quality learning programmes and manage operational experiences for learners. You will lead programme delivery teams, optimize processes, and ensure effective support from enrolment to successful outcomes. The ideal candidate has experience in education delivery, strong team management skills, and a commitment to continuous improvement. This role offers a collaborative culture while focusing on performance and learner success.

Benefits

Collaborative, people-centred performance culture

Opportunities for growth

Supportive environment valuing continuous improvement

Qualifications

• Experience in programme delivery or course management in higher education or online learning.
• Managerial experience overseeing teams in education or student services.
• Ability to use data to inform decisions and identify operational risks.

Responsibilities

• Lead the delivery of high-quality learning programmes and manage operational experience.
• Oversee delivery teams and optimise processes for learner support.
• Build and maintain strong relationships with key stakeholders.

Skills

Programme delivery experience

Team management

Analytical skills

Issue resolution

Operational risk management

Community management

Job description

A forward-thinking education organization in Birmingham is seeking a Delivery Lead to oversee high-quality learning programmes and manage operational experiences for learners. You will lead programme delivery teams, optimize processes, and ensure effective support from enrolment to successful outcomes. The ideal candidate has experience in education delivery, strong team management skills, and a commitment to continuous improvement. This role offers a collaborative culture while focusing on performance and learner success.