Ecommerce Trading & Optimisation Lead – Reckitt

BOOTS; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading UK pharmacy and health retailer is seeking an Ecommerce Trading & Optimisation Lead to drive brand performance on their online platform. This role involves collaborating with teams to meet revenue targets and optimize customer experience using data-driven insights. Ideal candidates will have a solid background in e-commerce, strong financial acumen, and a proactive approach to problem-solving. Benefits include a pension scheme, generous holiday allowance, and employee discounts, among others.

Benefits

Boots Pension Scheme

25 days holiday + bank holidays

Discretionary annual bonus scheme

Generous staff discount

Gift card for new parents

Corporate discounts

Employee Assistance Programme

Flexible benefits scheme

Onsite staff shop and amenities

Qualifications

• Experience in an e-commerce role or strong interest in e-commerce.
• Ability to analyze and interpret financial performance.
• Strong project management and communication skills.

Responsibilities

• Drive revenue and profit targets for assigned brands.
• Accountable for e-commerce metrics and optimization.
• Use insights to create a customer-focused plan.
• Work with cross-functional teams to implement best practices.
• Perform financial performance reporting and analysis.

Skills

Digital experience in e-commerce

Strong financial acumen

Cross-functional collaboration

High attention to detail

Ability to prioritize multiple tasks

Job description

Position

Ecommerce Trading & Optimisation Lead - Reckitt

Location: Nottingham Support Office

Contract: Permanent

Shift Pattern: Full Time

Hours: 37.5

Recruitment Partner: Matthew Nelligan

Welcome to the Boots.com team – an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice and shopping inspiration, as well as of course the best Boots products, prices and offers. As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to optimise the online shopping experience and drive growth.

About the opportunity

The Ecommerce Trading & Optimisation Lead will represent their brand across the various categories in which it plays. They are responsible for day-to-day trade of their specific brands and how they show up on boots.com, to achieve stretching growth targets. The role will report to an Ecommerce Trading Manager and work closely with the wider Merchandising & Optimisation teams. The role is based in Nottingham, however, travel to London to liaise with brand partners may be required.

Responsibilities

• Responsible for driving the revenue and profit targets for your brand, by ensuring the plan is as strong as possible and drives the right traffic to the site
• Accountable for the e‑commerce metrics and optimisation of your brand across the Boots.com and Boots.ie websites.
• Use insights from Boots and your brand to understand customer behaviour, making decisions based on these insights to create a strong customer-focused plan using your insights and experience
• Required to work with a range of teams & individuals across boots.com, seeking out best practice and support from subject matters experts (e.g. copy writers, SEO specialists, AB testing, supply, PM) and, where appropriate, coordinating virtual teams to complete activities
• Full financial performance reporting on a weekly, monthly and ad hoc interim basis; ability to analyse, interpret and articulate performance drivers and identify risks and opportunities

About you

• Digital experience working in an e‑commerce role or able to demonstrate an active interest in e‑commerce with a strong understanding of online trading levers and performance marketing - confident in using data and insight to drive performance and in building and delivering plans
• Trading experience with strong financial acumen, able to analyse, interpret and articulate financial performance
• Cross‑functional working, a focus on brilliant delivery and relationship building are key as you will be working with a broad set of stakeholders
• High attention to detail and the ability to be adaptable. Must be highly organised, enthusiastic, and resourceful and the ability to make decisions in a fast paced and complex environment.
• Clearly communicate timelines, tasks and deadlines to all stakeholders, highly proactive and the able to prioritise multiple tasks with minimum supervision

Benefits

• Boots Pension Scheme
• 25 days holiday + bank holidays
• Discretionary annual bonus scheme
• Generous staff discount (Boots, Boot Opticians and Boots Hearing Care)
• £100 gift card for colleagues expecting/adopting a baby
• Access to corporate discounts, including retail, cinema, holidays etc (UK only)
• Discretionary annual bonus scheme
• Access to our Employee Assistance Programme
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes, holiday buying and much more (exclusions may apply, eligible roles only)
• Onsite staff shop, opticians, gym, coffee shops, cafeteria, dry cleaning service and excellent travel links

All rewards and benefits are subject to change and eligibility.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work‑life balance, just speak to our Recruitment team to find out more.

What's next

If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

If you have any questions about this vacancy, please contact [e-mail]