Ecommerce Executive

Permanent Futures Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-run company in the FMCG sector is looking for an Ecommerce Executive to manage product listings on Amazon and eBay. The ideal candidate will have a strong attention to detail and experience in customer service within eCommerce. This is an exciting opportunity to work closely with senior team members and gain valuable experience in a growing industry.

Benefits

Opportunity to learn from senior team members

Experience in eCommerce environment

Additional benefits

Qualifications

• Strong attention to detail required for product information management.
• Experience in eCommerce customer service is essential.
• Interest in digital marketing and social media is beneficial.

Responsibilities

• Collect and organize product data for Amazon and eBay listings.
• Enrich product pages with accurate information and visuals.
• Monitor and respond to reviews on Amazon and eBay.
• Liaise with trade customers to resolve their issues.
• Maintain communication to ensure customer satisfaction.

Skills

Experience working with Amazon or eBay

Previous experience in customer service

Interest in ecommerce, digital marketing, and social media

Attention to detail

Understanding of brand marketing

Awareness of direct-to-consumer strategies

Job description

Ecommerce Executive - Pudsey, Leeds - office based.

Futures are partnering with an up and coming player in the FMCG sector, dedicated to providing high-quality and innovative products to consumers globally. They are a family run business with a real passion in their industry, achieving consistent YoY growth!

Due to their online growth, they are looking for an Ecommerce Executive.

This is an exciting opportunity for someone who is passionate about the FMCG industry and eager progress in a career in eCommerce.

As an Ecommerce Executive, you will

• Collect and organize product data required for online listings on Amazon and eBay.
• Assist in enriching product pages with accurate information, bullet points, features, dimensions, and images.
• Monitor and respond to Amazon and eBay reviews, addressing negative reviews immediately and responding to positive reviews when possible.
• Liaise with trade customers to address their needs and resolve issues.
• Maintain effective communication with trade customers to ensure their satisfaction and address any concerns.

What will you need?

• Experience working with Amazon or eBay.
• Previous experience in customer service within an eCommerce environment
• An interest in ecommerce, digital marketing, and social media.
• Strong attention to detail when working with product information.
• Understanding of brand marketing or consumer website content.
• Awareness of direct-to-consumer strategies.

What's in it for you?

• Opportunity to work very closely and learn from Senior team members.
• Chance to gain good experience in the eCommerce environment.
• Extras wider benefits.

And more!

Apply for more details on this exciting Ecommerce Executive role.