E-commerce & Retail Lead, Omnichannel Growth

CANAL+; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

An international IP development agency in Greater London is seeking an enthusiastic E-commerce and Retail manager. You will manage omnichannel retail operations, leading cross-functional teams, and focusing on customer experience optimization. Candidates should have 3 to 5 years of experience in e-commerce retail, especially within the IP industry. Strong analytical skills and proficiency in web analytics tools are essential. This role offers the chance to work in a collaborative environment supported by a larger group.

Qualifications

• 3 to 5 years experience in e-commerce retail, preferably in the IP industry.
• Proficient in web analytics and e-commerce tracking tools.
• Strong interest in brand management.

Responsibilities

• Manage omnichannel retail operations including online and physical stores.
• Lead and develop cross-functional teams.
• Optimize customer experience both in-store and online.

Skills

Omnichannel retail operations

E-commerce platforms

Digital merchandising

Cross-functional team leadership

Customer experience optimization

Sales data analysis

Process optimization

Digital marketing channels

Retail POS systems

Organizational skills

Education

3 to 5 years in e-commerce retail

Tools

Google Analytics

Microsoft Excel

Job description

An international IP development agency in Greater London is seeking an enthusiastic E-commerce and Retail manager. You will manage omnichannel retail operations, leading cross-functional teams, and focusing on customer experience optimization. Candidates should have 3 to 5 years of experience in e-commerce retail, especially within the IP industry. Strong analytical skills and proficiency in web analytics tools are essential. This role offers the chance to work in a collaborative environment supported by a larger group.