Dynamic Service Advisor (Temp) - Customer-First Auto Support

RH Recruiting Limited; Luton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A busy dealership in Luton is seeking an enthusiastic Service Advisor on a temporary basis. The ideal candidate will provide outstanding service and be the first point of contact for customers, ensuring a smooth experience. Previous experience in the automotive industry is desirable, but those with strong customer service backgrounds are also encouraged to apply. This role involves greeting customers, managing bookings, and ensuring high levels of satisfaction.

Qualifications

• Experience as a Service Advisor is essential.
• Strong organisational and communication skills.
• Ability to deliver excellent customer service in a fast-paced environment.

Responsibilities

• Greeting customers as the main Service Advisor point of contact.
• Booking vehicles for service and repair work.
• Liaising with technicians and updating customers.
• Preparing job cards and invoices professionally.
• Ensuring high levels of customer satisfaction.

Skills

Customer-focused

Clear communication

Organisational skills

Team player mentality

Tools

CRM Systems (e.g., Pinnacle, Kerridge, CDK)

Job description

A busy dealership in Luton is seeking an enthusiastic Service Advisor on a temporary basis. The ideal candidate will provide outstanding service and be the first point of contact for customers, ensuring a smooth experience. Previous experience in the automotive industry is desirable, but those with strong customer service backgrounds are also encouraged to apply. This role involves greeting customers, managing bookings, and ensuring high levels of satisfaction.