Dynamic FM Helpdesk Coordinator

300 North Limited; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing facilities management company in Leeds is seeking a Helpdesk Coordinator to manage helpdesk queries and coordinate maintenance tasks. The ideal candidate will be proactive, organised, and able to thrive under pressure. Responsibilities include liaising with engineers and subcontractors, maintaining compliance records, and supporting FM administration. The position offers 28 days holiday, paid birthday leave, and a supportive working environment.

Benefits

28 days holiday

Paid birthday leave

Additional holiday for years of service

One paid wellbeing hour per week

Qualifications

• Experience in facilities management or helpdesk preferred but not mandatory.
• Direct and proactive attitude is essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle helpdesk queries via phone and email.
• Log and manage reactive and planned maintenance works.
• Coordinate with engineers and subcontractors.
• Support FM administration tasks.

Skills

Organised

Proactive

Comfortable under pressure

Self-starter

Confident using systems and AI technology

Job description

A growing facilities management company in Leeds is seeking a Helpdesk Coordinator to manage helpdesk queries and coordinate maintenance tasks. The ideal candidate will be proactive, organised, and able to thrive under pressure. Responsibilities include liaising with engineers and subcontractors, maintaining compliance records, and supporting FM administration. The position offers 28 days holiday, paid birthday leave, and a supportive working environment.