Duty Manager

JD Gyms; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading gym chain in Wales is looking for a Part-Time Duty Manager to lead shifts and promote a vibrant club atmosphere. You will be hands-on with members, deliver excellent service, and oversee team operations. Ideal candidates should have strong people skills, experience in customer service, and aspire to grow in fitness management. Perks include a competitive salary, free gym membership, and staff training opportunities.

Benefits

Competitive salary

Free JD Gyms membership

Staff discounts

Company pension scheme

Wellbeing support

Career development opportunities

Qualifications

• Experience in a customer-facing role, preferably in fitness, leisure, or hospitality.
• Confidence to lead a team and make decisions on shift.
• Ambition to grow into senior roles.

Responsibilities

• Lead the team during shifts and ensure smooth operations.
• Deliver exceptional member service and foster a community atmosphere.
• Support membership sales and local marketing initiatives.

Skills

Strong people skills

Customer service experience

Leadership confidence

Organised and reliable

Education

Level 2 Gym Instructor qualification

Job description

Duty Manager (Part Time 20 hours) - Llanishen, Cardiff

Job Type: 20 hours

Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!

💼 What You’ll Be Doing

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

🧠 What You’ll Bring

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.

🎁 What You’ll Get

• Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities

🚀 Why JD Gyms?

As a Duty Manager, you won’t be stuck in the office, you’ll be leading from the gym floor, engaging with members, and helping shape the club’s atmosphere. You’ll have the autonomy to make decisions, the supportطلع to grow, and the opportunity to progress in a dynamic fitness brand.

📩 Apply now and take your first step into fitness leadership with JD Gyms.