Duty Manager - Lead Guest Experience & Ops (16hrs/Wk)

Premier Inn; Uttoxeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for their Uttoxeter location. You will lead a dedicated team to ensure a welcoming and safe hotel experience. The ideal candidate will have strong leadership skills and significant experience in customer service-oriented roles. This position offers a competitive hourly rate and includes various benefits such as training, discounts, and a company pension. Immediate start available, with fixed-term contract until February 2026.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience leading teams in retail or similar environments.
• Ability to deliver an outstanding customer experience.
• Strong communication and organisational skills.

Responsibilities

• Lead a high-performing team to ensure hotel operations run smoothly.
• Manage health and safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Customer experience delivery

Communication skills

Organisational skills

Job description

A leading hotel chain is seeking a Duty Manager for their Uttoxeter location. You will lead a dedicated team to ensure a welcoming and safe hotel experience. The ideal candidate will have strong leadership skills and significant experience in customer service-oriented roles. This position offers a competitive hourly rate and includes various benefits such as training, discounts, and a company pension. Immediate start available, with fixed-term contract until February 2026.