Duty Manager – Lead Guest Experience & Operations

Premier Inn; Epsom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Epsom is seeking a Duty Manager to work 24 hours a week at the Town Centre Premier Inn. You will utilize your leadership skills to manage a high-performing team and ensure that the hotel operates smoothly, while also maintaining high standards of guest experience. The role offers competitive pay at up to £13.36 per hour, along with numerous employee benefits including training and support, discounts, and a pension scheme.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension

Save-as-you-earn scheme

Discounts on shops, utility bills, travel

Discounts on cinema trips

Qualifications

• Proven leadership experience in a retail environment.
• Ability to deliver outstanding customer experience.
• Skills to inspire and motivate team members.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel.
• Oversee health & safety standards.

Skills

Leadership skills

Communication skills

Organisational skills

Job description

A leading hotel chain in Epsom is seeking a Duty Manager to work 24 hours a week at the Town Centre Premier Inn. You will utilize your leadership skills to manage a high-performing team and ensure that the hotel operates smoothly, while also maintaining high standards of guest experience. The role offers competitive pay at up to £13.36 per hour, along with numerous employee benefits including training and support, discounts, and a pension scheme.