Duty Manager | Front Desk & First Responder (Fixed Term)

Metlifecare; Clevedon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retirement village operator is seeking a Fixed-term Duty Manager at their Clevedon location. This 37.5 hours per week role includes reception duties and first responding for residents. The ideal candidate will have prior administration and customer service experience, a friendly demeanor, and the ability to work independently. The company offers a supportive environment in a brand-new retirement community, aimed at fostering an excellent lifestyle for residents. Application deadline is 30th June 2026.

Qualifications

• Current First Aid Certificate preferred, but training is provided.
• Patience and willingness to deliver outstanding service.
• Energetic, dependable, and customer service oriented.

Responsibilities

• Act as first point of contact for visitors and residents.
• Provide tours and introduce prospective residents to the lifestyle.
• Keep communal areas clean and tidy.

Skills

First Aid Certificate

Customer service skills

Decision-making ability

Administration experience

MS Office familiarity

Job description

A leading retirement village operator is seeking a Fixed-term Duty Manager at their Clevedon location. This 37.5 hours per week role includes reception duties and first responding for residents. The ideal candidate will have prior administration and customer service experience, a friendly demeanor, and the ability to work independently. The company offers a supportive environment in a brand-new retirement community, aimed at fostering an excellent lifestyle for residents. Application deadline is 30th June 2026.