Duty Manager (20 or 27 hours contract)

Heron Foods; Leigh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in West Leigh is seeking an experienced Duty Manager to lead store operations. You will ensure exceptional customer service, motivate the team, and drive sales in a fast-paced environment. Ideal candidates will have a background in retail management and a passion for leading teams. This role offers flexible hours and competitive pay.

Benefits

10% off at Heron Foods and B&M stores

Access to career development programs

24/7 GP access and wellbeing support

Long-service rewards and exclusive discounts

Qualifications

• Proven success in a fast-paced retail setting.
• Energetic approach to managing dynamics in retail.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service.
• Maintain a clean and fully stocked store.
• Drive sales and profitability.
• Take responsibility for the store in the manager's absence.

Skills

Strong leadership skills

Exceptional organisational abilities

Passion for customer service

Ability to motivate and inspire a team

Job description

Overview

Role overview: Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: West Leigh, WN7 5HS
Salary: £12.50 per hour
Hours: 20 or 27 hours per week

Why Heron Foods

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You you’ll Do

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Note: The original content uses a typographic emphasis in some places; this has been preserved textually where appropriate.

Fast-Paced and Rewarding

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!