Duty Manager

Premier Inn; Thirsk; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager at its Thirsk location. The successful candidate will leverage their leadership experience to manage a dedicated team and ensure exceptional customer service. Responsibilities include overseeing health and safety, team management, and delivering a high-quality guest experience. The role offers guaranteed hours and competitive pay, along with various benefits including discounts and a pension scheme.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension

Discounts on utility bills and travel

Qualifications

• Experience in retail or related leadership roles.
• Ability to inspire and manage a team effectively.
• Strong focus on delivering outstanding customer experience.

Responsibilities

• Lead the team at Thirsk Premier Inn to ensure an exceptional guest experience.
• Manage health and safety standards and operations.
• Coordinate shifts and staff to maintain smooth hotel operations.

Skills

Leadership

Customer experience

Communication

Organizational skills

Job description

Duty Manager - Thirsk Premier Inn

Come and be a Duty Manager at Premier Inn in Thirsk.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all relevant leadership experience.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!

HOURS:
24 hours a week across 3 days – evenings and weekends included, guaranteed hours to help you plan your week around!

LOCATION:
Premier Inn Thirsk
Sowerby Gateway, Thirsk, North Yorkshire, YO7 3HF

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Thirsk Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.