Duty Manager

Premier Inn; Felixstowe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hotel chain is looking for a Duty Manager at their Felixstowe location. In this role, you will lead a dedicated team to provide exceptional guest experiences and ensure all operational standards are met. Suitable candidates will have experience in leading teams and managing customer interactions effectively. You’ll benefit from extensive training, competitive pay, and various employee discounts. This position offers a permanent contract with a full-time schedule in a supportive work environment.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or leadership positions.
• Ability to inspire and manage a team.
• Understanding of health & safety standards.

Responsibilities

• Manage a high-performing team at the hotel.
• Ensure an exceptional guest experience.
• Oversee health & safety standards in the hotel.

Skills

Leadership experience

Customer experience management

Excellent communication skills

Organisational skills

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in Felixstowe Town Centre.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week

LOCATION: Undercliff Rd W, Felixstowe IP11 2AN

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Felixstowe Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.