Drain Repair Engineer

Auger; England; On-site; GBP 32,000 - 41,000; Full time

Job summary

A drainage service provider in Watford is looking for a Drain Repair Engineer to independently handle drain repairs. The ideal candidate has experience in pipework replacement, relining, and surface reinstatement. This role emphasizes customer satisfaction and teamwork, offering a competitive package and opportunities for career growth with a focus on training and development.

Benefits

Health Plan

Company events

Training opportunities

Discounted services

Employee referral bonus

Qualifications

• Experience in independently completing drain repairs.
• Confident in communicating with customers throughout the repair process.
• Ability to work effectively with a team.

Responsibilities

• Complete drain repairs independently to resolve customer issues.
• Communicate proactively with the Field Operations Team.
• Work collaboratively with other engineers as needed.

Skills

Pipework replacement

Re-lining

Use of CCTV Camera

Use of CAT scanner

Surface reinstatement

Job description

Overview

We're looking for a Drain Repair Engineer to join the Auger Team, covering Watfod. Our total package is worth 36,412 - 40,603 without overtime.

About Auger

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Financials

Starting Salary - 32,381 - 36,353 dependent on experience

Annual Bonus - approx 2000 - 2500

5.5% Pension Contribution - approx 1781 - 1999

Overtime

Optional weekend OT at 1.5x rate eg. 10 days would top up the package to 38,280 - 42,700

Working Hours

42.5hrs per week, Mon-Fri only & NO on-call work

We pay door-to-door including all driving time

Go straight to your job from home - you don't have to report to a depot or yard first

Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter

Leave

22 Days Annual Leave + 8 Bank Hol

AL increases to 25 days within 5 years' service

Enhanced bereavement, sickness and maternity / paternity leave

Benefits

Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts

2 company-wide events per year & regular funded socials in your region

A focus on training & progression, working with some of the best engineers in the country

1000 for successful employee referrals

Access to discounted Mortgage & Insurance Services

The Role

Independently completing drain repairs to solve our customer's issue

Confidently talk our customer through the works, giving them peace of mind

Communicate proactively with our Field Operations Team at HQ

Work effectively with other engineers in our team as required

Preferred Experience

Pipework replacement in excavations up to 2m (including trench shoring ability)

Re-lining (using air or water) and patch-lining (using a packer)

Use of CCTV Camera, including recording & labelling

Use of CAT scanner to identify buried services & trace existing metallic supply

Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.

You'll be a great fit for Auger if

You are great at caring for customers

You are confident in finding solutions and overcoming unforeseen challenges

You take pride in the high standard of your work

You are enthusiastic, self-motivated and like to take ownership

You are looking for a stable place to build a long-term career

You have a clear DBS & driving licence

Our interview process

• Stage 1 - Short 15 min phone call with our HR team
• Stage 2 - Interview with management via Teams