Domino's Shift Manager

Domino's Pizza; Wickford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pizza chain in Wickford is seeking a Shift Manager to oversee busy shifts, support team members, and ensure excellent customer service. You will motivate your team, manage daily operations, and maintain store standards. A passion for customer service and previous management experience in hospitality or retail is essential. This position offers staff discounts, pension scheme, and opportunities for training and career progression.

Benefits

Staff discount on pizzas

Pension scheme

Excellent training and career progression

Ongoing management training and support

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service is ideal.
• Genuine passion for customer service and leading a team.
• Ability to stay calm under pressure in a fast-paced environment.

Responsibilities

• Lead and motivate your team during shifts to deliver excellent service.
• Oversee day-to-day operations ensuring the store runs smoothly.
• Manage rotas and shift planning to ensure proper staffing.

Skills

Organisational skills

Communication skills

Team leadership

Customer service

Job description

Ready to take the lead? Step up and run busy shifts, motivate your team, and keep the pizzas (and smiles) coming! Earn up to £13.30 per hour. We're looking for energetic, organised leaders to manage shifts in our fast-paced Domino's store—ensuring service, quality, and teamwork are always on top.

Responsibilities

• Availability for evenings and weekends
• Lead and motivate your team during shifts to deliver excellent service and quality
• Oversee day‑to‑day operations, ensuring the store runs smoothly and efficiently
• Monitor product quality, speed of service, and order accuracy
• Manage rotas and shift planning to ensure the right people are in the right place at the right time
• Support and coach team members to develop their skills and confidence
• Maintain store standards, hygiene, and safety procedures at all times
• Ensure all deliveries and food storage meet brand and food‑safety standards
• Manage customer satisfaction and resolve any in‑store issues professionally
• Work with your Store Manager to drive sales and meet performance targets
• Ensure compliance with Domino’s brand standards, health & safety, and security policies
• Support local marketing initiatives and store promotions

Qualifications

• Previous supervisory or management experience (hospitality, retail, or food service ideal)
• A genuine passion for customer service and leading a team
• Strong organisational and communication skills
• The ability to stay calm under pressure in a fast‑paced environment
• Availability for evenings and weekends (required)
• Permanent
• Full time

Benefits

• Staff discount on all your favourite pizzas
• Pension scheme
• Excellent training and career progression
• Ongoing management training and support