Domestic Assistant

NHS; Hebburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facility management organization in Hebburn is looking for a Domestic Assistant to maintain cleanliness across various departments. The ideal candidate will have experience in domestic work and food safety qualifications. Duties include cleaning assigned areas, providing beverage services, and ensuring adherence to safety protocols. This role offers flexible hours, competitive benefits, and a commitment to providing an excellent hospital environment.

Benefits

Fitness Centre access

Cycle to work scheme

Childcare support

Qualifications

• Experience of Domestic Work or Catering.
• Ability to work as part of a team and independently.
• Range of routine work procedures requiring on-the-job training.

Responsibilities

• Carry out cleaning assigned according to schedules and checklists.
• Provide beverage service to patients and visitors as needed.
• Ensure equipment is cleaned, stored, and fit for purpose.

Skills

Teamwork

Independent working

Education

Food safety level 2

Job description

Overview

Domestic Assistant at City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Facilities Services. Closing date: 30 September 2025.

CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Assistant. The role is suitable for motivated, flexible, task-focused individuals with excellent communications skills. If you are ambitious, caring, a team player and strive to deliver high standards of service, we would like to hear from YOU!

As a Domestic Assistant you would be responsible for maintaining an acceptable standard of cleanliness in allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare Cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.

Based at Clarendon/Palmer locations with Monday to Friday hours ranging between 6am and 7.30pm, 3.5 hours per day across both sites. NB shift times may vary week to week. Enhancements are paid for weekend working and night shift.

NB: Previous applicants need not apply. Please ensure your telephone number is added to your application form for quick contact if required.

Main duties of the job

To carry out all cleaning assigned, using the guidance and training provided and the checklists.

Provide a beverage service to patients and visitors as required.

Ensure all necessary equipment/machinery is fit for purpose before use and that it is cleaned and stored after use.

Use all materials and consumables in accordance with laid down practices.

Collection, segregation & disposal of waste materials, replacement of liners, in accordance with policies.

Packing, sorting, delivering & collection of linen.

Undertake manual and mechanical cleaning activities in accordance with the cleaning schedule.

Ensure that all cleaning schedules are completed and checked on a daily basis.

Refilling of all dispensers including soap, hand towels, toilet rolls and all paper rolls.

Cleaning in close proximity to patients including beds, windows, curtain rails, window ledges, tables and lockers.

Use the appropriate work equipment and PPE provided, reporting any maintenance, safety deficiencies and incidents to a member of the supervisory team.

Maintaining cleanliness of entrances, work areas and grounds as necessary.

About us

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary of South Tyneside & Sunderland NHS Foundation Trust. CHoICE provides a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of roles including cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion – our team contributes to the hospital environment, providing safe, secure and comfortable facilities for patients, staff and visitors. We offer flexible working where possible and provide benefits including Fitness Centre (SRH), cycle to work scheme and access to a Care Co-ordinator for childcare arrangements.

We welcome all applications regardless of race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity, and in particular those from under-represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job responsibilities

Please refer to the attached job description for full duties of the role.

To provide excellent standards of cleanliness whilst working to schedules relevant to allocated areas.

To be flexible on a day-to-day basis, moving across areas and departments within Domestic Services.

To operate machinery within Domestic Services (e.g., floor cleaning equipment) following health and safety guidance and training.

Conduct environmental cleaning, wall washing and deep cleaning as required and provide flexible support for wall washing during service escalations.

Liaise with location department managers as required (as well as Domestic Manager).

Person Specification

Experience

• Range of routine work procedures requiring on-the-job training
• Experience of Domestic Work or Catering

Skills and Knowledge

• Ability to work both as part of a team and independently

Qualifications

• Food safety level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to be submitted to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Employer

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)