Divisional General Manager

NHS; Greater London; On-site; GBP 58,000 - 64,000; Full time

Job summary

A leading provider of healthcare services is seeking a Divisional General Manager who will provide strategic and operational leadership across a division. The role emphasizes coaching multidisciplinary teams and driving excellence in client-centered services. Ideal candidates will be strategic thinkers with a passion for operational excellence and effective communication skills. This full-time permanent role is based in London offering an annual salary of £58,969.32 to £63,866.26 depending on location and experience.

Qualifications

• Proven track record of delivering results.
• Experience in customer service is desirable.

Responsibilities

• Provide strategic and operational leadership across a division.
• Lead multidisciplinary teams to meet performance targets.
• Support clinical governance and ensure financial sustainability.
• Guide and support Regional General Managers in achieving results.

Skills

Strategic thinking

Coaching and collaboration

Change management

Effective communication

Job description

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK:

https://globaleur242.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/7113

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

As a Divisional General Manager, you will provide both strategic and operational leadership across a geographical or functional division. Your focus will be on ensuring high quality, safe, and client-centred services. You will lead multidisciplinary teams to meet performance, quality, and access targets, all while fostering a culture of excellence, accountability, and staff wellbeing.

This is a pivotal role in driving continuous improvement and innovation. You will support clinical governance and ensure financial sustainability by making efficient use of resources and delivering services within budget. You will also play a key role in shaping and contributing to our broader organisational strategy and transformation efforts.

You will be responsible for guiding and supporting Regional General Managers (RGMs), coaching them to achieve results and develop their leadership capabilities.

What We’re Looking For

• A strategic thinker with a passion for operational excellence
• A people‑first leader who thrives on coaching and collaboration
• A change‑maker who embraces innovation and transformation
• A confident communicator with a track record of delivering results
• Someone ready to travel and make a nationwide impact

About us

At MSI UK, our success rests on our dedicated team and client‑focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We’re proud to be a disability‑confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Details

Date posted: 18 November 2025

Pay scheme: Other

Salary: £58,969.32 to £63,866.26 a year dependant on location and experience

Contract: Permanent

Working pattern: Full‑time

Reference number: B0539-25-0189

Job locations

Marie Stopes
1 Conway Street
London
W1T 6LP

Job description & responsibilities

For more information, please read the job description: https://www.msichoices.org.uk/wp-content/uploads/2025/11/Job-Description-Divisional-General-Manager-2025.pdf

Person Specification - Experience Desirable

• Experience in customer service

Employer details

Employer name: MSI Reproductive Choices

Address: Marie Stopes
1 Conway Street
London
W1T 6LP

Employer’s website: https://www.msichoices.org.uk/careers/ (Opens in a new tab)