Distribution Administrator

Furniture Village; Witham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established furniture retailer in the UK is looking for a Distribution Administrator to join their team in Witham. The role involves delivering exceptional customer service, coordinating deliveries, and supporting site operations. The ideal candidate is organized, reliable, and has a strong work ethic. The position offers a competitive salary, bonus opportunities, and an excellent benefits package, including staff discounts and medical support.

Benefits

Competitive salary

Annual Family Partnership celebration

Staff discount

24/7 medical support

Health insurance

28 days holiday entitlement

Qualifications

• Reliable and organized with strong confidence in customer service.
• Comfortable using systems and following processes.
• Proud of work and passionate about achieving results.

Responsibilities

• Deliver fantastic, friendly customer service.
• Contact customers to arrange delivery of their orders.
• Coordinate with supply and stores to manage orders.
• Support the General Manager in site operations.
• Ensure health & safety procedures are followed.

Skills

Customer Service

Teamwork

Organizational skills

Problem solving

Job description

Job Description

Furniture Village – Distribution Administrator

£32,250 OTE £35,475 - Competitive Pension, Family Partnership & much more.

Newark – 40 Hour Contract – Working 5 days a week – Monday – Sunday on a rota’d basis

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village – the UK’s largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

• Deliver Fantastic, friendly customer service
• Contact customers to arrange delivery of their orders
• Coordinate with supplies, stores and other sites to manage orders coming into site
• Support the General Manager in the smooth running of the site
• Communicating clearly and confidently with your team.
• Following health & safety procedures at all times.
• Making a difference every day to the customer experience.

Our Benefits

• Competitive package: £32,250 up to 10% bonus
• Work for an award-winning, family-run business
• Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 year’s service).
• Innovate & Grow: clear career path, full training and personal development opportunities
• Staff discount
• 24/7 medical support, health insurance and Perkbox benefits
• 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service.

Our Ideal Candidate

• You want to be here, want to do well, and want to be heard.
• A team player with a strong work ethic.
• Reliable, organised and confident in Customer Service and logistics.
• Comfortable using systems and following processes with confidence in problem solving.
• Proud of your work and passionate about doing things right.

A Great British Success Story!

At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!