Dispatch Manager

Castle Employment Agency Ltd; Malton; On-site; GBP 32,000 - 35,000; Full time

Job summary

A growing e-commerce business is seeking a Dispatch Manager in Malton, offering a salary of £32,000–£35,000. In this role, you'll manage the dispatch team, ensure orders are dispatched accurately, and maintain a safe warehouse. The ideal candidate will have 4–5 years of experience in warehouse management, strong leadership skills, and knowledge of stock management systems. This position offers the chance to make a significant impact in a stable and expanding company.

Qualifications

• 4–5 years of experience in warehouse or logistics management.
• Good understanding of stock management systems.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage the dispatch team including shift planning and training.
• Ensure all orders are dispatched accurately and on time.
• Maintain a clean and organized warehouse.

Skills

Leadership skills

Problem-solving skills

Organizational skills

Stock management knowledge

Tools

ERP/WMS systems

Job description

Dispatch Manager - Malton

Salary: £32,000–£35,000

Hours: Monday to Friday, 8am–5.15pm + 1 in 4 Sundays, 9am–1pm

A growing e-commerce business in Malton is looking for a hands‑on Dispatch Manager to join the team. After recently consolidating their operations under one roof, the focus is on improving efficiency and supporting ongoing growth.

The role:

• Manage the dispatch team, including shift planning, training, and performance
• Ensure all orders are picked, packed, and dispatched accurately and on time
• Implement and monitor KPIs (pick accuracy, dispatch lead time, stock accuracy)
• Maintain a clean, organized, and safe warehouse in line with H&S regulations
• Develop efficient systems for stock management to reduce errors and shortages
• Liaise with couriers, hauliers, and internal teams to ensure smooth operations
• Drive continuous improvement across warehouse and dispatch functions
• Support and guide a busy warehouse team and bring ideas to improve workflow

What we’re looking for:

• Ideally 4–5 years’ experience in warehouse or logistics management (manufacturing/distribution background preferred)
• Strong leadership skills with the ability to motivate and manage a team
• Good understanding of stock management systems (ERP/WMS)
• Strong problem‑solving and organizational skills
• Confident under pressure in a fast‑paced, deadline‑driven environment
• Friendly, down‑to‑earth approach and leads by example

This is a great role if you want a stable, growing business where you can make a real impact. Please call or email Samson at Castle Employment on 01723 500643 [e-mail] for more information or click apply!