Discharge Lead Nurse | Kingston and Richmond NHS Foundation Trust

Kingston Hospital Foundation Trust; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent healthcare organization in London seeks a Senior Discharge Coordinator to lead and improve patient discharge processes. The ideal candidate will have a strong clinical leadership background, excellent communication skills, and experience in discharge planning. This full-time, permanent role offers opportunities for professional development and a supportive work environment.

Benefits

Extensive resources for wellbeing

On-site staff nursery

Occupational health services

24/7 employee assistance programme

Qualifications

• Registered Nurse or an equivalent registered professional.
• Strong background in discharge planning and clinical leadership.
• Exceptional communication skills.

Responsibilities

• Lead and develop a high-performing discharge coordination team.
• Provide clinical oversight on complex patient discharges.
• Liaise with families and care providers.
• Implement and monitor KPIs for service excellence.
• Represent the Trust in stakeholder forums.

Skills

Team management

Clinical oversight

Communication skills

Patient experience improvement

Discharge planning

Education

Registered Nurse or equivalent

Job description

Overview

Join Our Team as a Senior Discharge Coordinator (Band 8a)

Location: Kingston Hospital NHS Foundation Trust

Salary: Band 8a (AFC)

Contract: Full Time | Permanent

Are you a passionate and experienced healthcare professional ready to take on a leadership role in improving patient flow and discharge processes? Kingston Hospital NHS Foundation Trust is seeking a Senior Discharge Coordinator to lead our Discharge Team and support the delivery of safe, timely and person-centred discharges across the Trust.

About the Role

This pivotal position will see you at the heart of the discharge planning process—providing expert guidance to multidisciplinary teams, overseeing complex discharges, and ensuring high-quality patient care through effective collaboration with internal and external partners. As a senior leader, you’ll manage a team of Discharge Coordinators and drive service improvement through data-led decision-making, policy development, and strategic stakeholder engagement.

About You

You are a Registered Nurse or an equivalent registered professional with a strong background in discharge planning and clinical leadership. You’re confident in managing teams, influencing policy, and navigating complex cases with empathy and clarity. Your communication skills are exceptional, and you are passionate about improving the patient experience.

Previous applicants need not apply.

What You’ll Do

• Lead and develop a high-performing discharge coordination team.
• Provide clinical oversight and advice on complex patient discharges.
• Liaise with families, carers, social services, and care providers.
• Implement and monitor KPIs to ensure service excellence.
• Represent the Trust in borough-wide stakeholder forums.
• Support and train staff in effective discharge planning processes.
• Champion our values: Compassionate, Inclusive, Collaborative, and Inspiring.

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Additional information

Please see the attached supporting document which contains more and person specification information about the role.

This advert closes on Thursday 25 Sep 2025